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Extended Stay America - Huntsville - U.S. Space and Rocket Center
- Hotels
- Huntsville, AL
About this business
Location details
4751 Governor's House Dr., Huntsville, AL, 35805, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Very nice and clean place staff was friendly
Business response:
Dear Lisa, Thank you for your wonderful feedback! We’re thrilled to hear that you had a positive experience at our hotel and that our friendly staff made a difference. Cleanliness is a top priority for us, and we’re happy you found everything to your satisfaction. Your kind words are truly appreciated. We look forward to welcoming you back to Extended Stay America and providing another great stay in the future. Sincerely,Hotel Management
Terrible The hotel was dirty, dirty outside and inside. I walked on the floors before taking a shower and you could see my dirty footprints when I stepped into the tub. the elevator and walkway was also very dirty. There were no dishes or silverware in the kitchenette and only 1 tea towel and no dishcloth or dish detergent and it stated that it was fully stocked. You were required to take your dirty towels before they would give you additional towels. The only things available were small muffins and coffee in the office area... read more
Business response:
Dear Larry, Thank you for sharing your feedback. We sincerely apologize for the cleanliness and maintenance issues you encountered during yourstay. Your experience does not reflect our standards, and we appreciate your detailed observations, as they highlight areas that require our immediate attention. We are committed to improving our services, including the kitchenette supplies and housekeeping frequency. Your comfort and satisfaction are important tous, and we hope you will consider givingusanother opportunity to provide ... read more
Frequently asked questions about Extended Stay America - Huntsville - U.S. Space and Rocket Center
How is Extended Stay America - Huntsville - U.S. Space and Rocket Center rated?
Extended Stay America - Huntsville - U.S. Space and Rocket Center has a 3.6 star rating with 1,781 reviews.
When is Extended Stay America - Huntsville - U.S. Space and Rocket Center open?
Extended Stay America - Huntsville - U.S. Space and Rocket Center is open now. It will close tomorrow at 12:00 a.m.