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Extended Stay America - Huntsville - U.S. Space and Rocket Center
- Hotels
- Huntsville, AL
About this business
Location details
4751 Governor's House Dr., Huntsville, AL, 35805, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The hotel was clean and in a nice area. There was no gym and no dishes, pots, pans etc, when I checked in. I asked for some pans and they did give me some thankfully. Staff was nice and helpful.
Business response:
Dear Brandon, Thank you for sharing your experience. We appreciate your feedback and are pleased that you found the hotel clean and in a nice area. We apologize for the inconvenience regarding the lack of kitchen items upon your arrival and are glad our staff could assist you with the pans you needed. Your comments about the absence of a gym have been noted, and we are continually looking for ways to enhance our offerings. We hope to have the opportunity to serve you again and provide a more seamless experience in the future... read more
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Business response:
Dear James, Thank you for your feedback. We apologize for not meeting your expectations during your stay at Extended Stay America. We understand your concerns and are committed to improving the areas you’ve mentioned. We will address the issues regarding cleanliness, amenities, and maintenance to provide a better experience for our future guests. Your input is valuable in helping us improve, and we sincerely hope you’ll consider giving us another chance in the future. We look forward to welcoming you back.Sincerely,Hotel Man... read more
Received a call a few hours after check in just to make sure that the room was OK. Nice touch.
Frequently asked questions about Extended Stay America - Huntsville - U.S. Space and Rocket Center
How is Extended Stay America - Huntsville - U.S. Space and Rocket Center rated?
Extended Stay America - Huntsville - U.S. Space and Rocket Center has a 3.6 star rating with 1,765 reviews.
When is Extended Stay America - Huntsville - U.S. Space and Rocket Center open?
Extended Stay America - Huntsville - U.S. Space and Rocket Center is open now. It will close tomorrow at 12:00 a.m.