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Extended Stay America - Huntsville - U.S. Space and Rocket Center
- Hotels
- Huntsville, AL
About this business
Location details
4751 Governor's House Dr., Huntsville, AL, 35805, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
nice place clean and convenient
Business response:
Dear Amy, Thank you for your kind feedback! We are pleased to hear that you found our location clean and convenient. Extended Stay America values your support, and we look forward to welcoming you back for another positive stay.Sincerely,Hotel Management
My time at the Extended Stay America in Huntsville, AL- US Space and Rocket Center was nothing less than a nightmare. It was my last resort due to high demand around the time that I visited. Went for a conference for work, and I stayed a total of three nights. As soon as I walked into my room, I was assaulted with the smell of strong cologne. I didn’t think anything of it, but it’s important to note for this review. I didn’t mind it because the room looked clean, bed was made, kitchen was clean, refrigerator was clean, altho... read more
Business response:
Dear Cristela, We sincerely regret to hear about your disappointing experience at our Huntsville location, Cristela. We strive to ensure each guest has a comfortable stay, and it is clear we fell short of our standards. Your feedback regarding the cleanliness, amenities, and breakfast has been noted and will be addressed to improve our services. While we cannot control external factors, we are committed to enhancing the overall guest experience. We sincerely apologize for the inconvenience and hope you consider giving us ano... read more
It was great
You get what you pay for... at least its clean I was surprised that the "fully equipped"kirchen means totally non equipped. You can request various things, dishes, a coffee maker, pots, but they are not in room. Ok. Room initially smelled great, and throughout was super clean. However, underneath kitchen sink, while appearing spotless, literally smelled like human feces. This aroma was still there when i checked out the next day. I would hazard to stay again for the price and overall cleanliness plus no need for actual break... read more
Business response:
Dear Kathy, Thank you for sharing your recent experience with us. We appreciate your positive remarks about the cleanliness of your room. However, we sincerely apologize for the issues you encountered with the kitchen amenities and regret any discomfort you experienced. Please know that to ensure the cleanliness of kitchenware upon check-in; our brand standards require us to make these items available at the front desk rather than leaving them in the suites. Our team will gladly deliver them to your suite when needed. Your f... read more
Frequently asked questions about Extended Stay America - Huntsville - U.S. Space and Rocket Center
How is Extended Stay America - Huntsville - U.S. Space and Rocket Center rated?
Extended Stay America - Huntsville - U.S. Space and Rocket Center has a 3.6 star rating with 1,781 reviews.
When is Extended Stay America - Huntsville - U.S. Space and Rocket Center open?
Extended Stay America - Huntsville - U.S. Space and Rocket Center is open now. It will close tomorrow at 12:00 a.m.