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Extended Stay America - Indianapolis - Castleton
- Hotels
- Indianapolis, IN
About this business
Location details
7940 Shadeland Ave., Indianapolis, IN, 46250, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Very satisfied
Excellent staff help during a very busy time for the hotel given event. Hotel was clean.
Business response:
Dear Guest, We are thrilled you had a positive experience at Extended Stay America and found our property well-maintained. Our team members are our best asset as they continually strive to create a welcoming and accommodating experience for all our guests. Thank you for acknowledging their efforts. Your kind words are a testament to our commitment to providing our guests with the highest comfort and satisfaction. We can't wait to welcome you back for another memorable stay!Sincerely,Hotel Management
Everything at the property was good. Nice area, has a mall nearby and many restaurants. If I had a downside, it would be that there was a long line for check in with only one person working it. The room keys were all laid out and ready, still and all was fine. The breakfast is a armoire with hot water and coffee, bagged muffins and instant oatmeal. I would say if you are coming for a big game like Michigan vs Iowa, prepay the room when reserving it. They run an audit between 12:30 and 1 am. If you aren’t paid up and checked ... read more
Early Check in ?! Front desk Lady was very sweet. But we paid for early check in and then was told our room wouldn’t be ready for early check in. There was candy wrappers in our room.
Business response:
Dear Pamela, We would like to express our gratitude to you for selecting our establishment and for taking the time to provide us with your valuable feedback. We appreciate your comments regarding the service you received from our front desk personnel. However, we apologize for the inconvenience caused by the unavailability of your room upon early check-in and the lack of proper cleaning. Please be assured that we take this matter seriously and will take all necessary steps to ensure that such incidents do not occur in the fu... read more
Frequently asked questions about Extended Stay America - Indianapolis - Castleton
How is Extended Stay America - Indianapolis - Castleton rated?
Extended Stay America - Indianapolis - Castleton has a 3.5 star rating with 1,665 reviews.
When is Extended Stay America - Indianapolis - Castleton open?
Extended Stay America - Indianapolis - Castleton is open now. It will close tomorrow at 12:00 a.m.