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Extended Stay America - Indianapolis - Castleton
- Hotels
- Indianapolis, IN
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
7940 Shadeland Ave., Indianapolis, IN, 46250, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business trip Nice
Nice place, clean, affordable and close to Music Center.
Business response:
Thank you for the glowing review of Extended Stay America. It is our pleasure to offer spotless accommodations and an ideal location at an excellent price. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management
Bit of a slow check-in but room was clean and as described. Beds comfortable and room quiet. Would stay again.
Business response:
Thank you for being our guest at Extended Stay America. We appreciate your positive rating and are glad to know you liked your well-appointed suite. We value your feedback and look forward to welcoming you back soon. Sincerely, Hotel Management
Destiny was the girl up front in the hotel when we arrived late. She was professional, very friendly and very courteous. We typically stay closer to grand park but we went with a cheaper alternative. I wasn’t thrilled there was no hair dryer, no ice machine, and a big on my pillow when I arrived but we made do and I can honestly say it was sheer professionalism that made my self and my family feel comfortable staying in this hotel.
It was overall okay. Stayed one night for a business conference. Room was clean, but had some pretty large dents in some of the walls and the room had a weird smell. “Breakfast included” is deceiving as their breakfast includes some muffins and oatmeal, that’s it.
Business response:
Thank you for sharing your evaluation. Although you liked the cleanliness of your suite, we apologize for the issue you experienced. We will share your comments with our maintenance and housekeeping teams to take corrective actions. We also regret the discontent you had with our grab-and-go breakfast. We hope to serve you again on a future date. Sincerely, Hotel Management
Clean ,
Business response:
Arthur, thank you for the positive feedback. It is a pleasure knowing your visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Indianapolis - Castleton
How is Extended Stay America - Indianapolis - Castleton rated?
Extended Stay America - Indianapolis - Castleton has a 4.3 star rating with 995 reviews.
When is Extended Stay America - Indianapolis - Castleton open?
Extended Stay America - Indianapolis - Castleton is open now. It will close tomorrow at 12:00 a.m.