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Extended Stay America - Indianapolis - Castleton
- Hotels
- Indianapolis, IN
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
7940 Shadeland Ave., Indianapolis, IN, 46250, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
No coffee machine or ice bucket in room
Was good I will definitely go back
Business response:
Hector, thank you for choosing Extended Stay America. Our associates work hard to ensure that every guest has an exceptional stay; therefore, we are delighted you had a pleasant visit. It is always a joy to hear our guests are excited about returning; we are looking forward to it. Thank you again, and safe travels. Sincerely, Hotel Management
Smells The bathtub and sink clogged hall way and elevator smell alot of weed the hotel said free of smoke beds are not to good
Business response:
Miguel, thank you for selecting us and being a guest at our hotel. We are truly sorry to read your specific comment about the smoke odor. Even though our hotel offers smoke-free accommodations, we occasionally have violations of this rule. We take this matter very seriously and assure you that we will look into it. We also apologize for the issues with the bathtub and sink of your suite. We will relay your comments to our maintenance associates for their review and action. We hope you will return to experience our hotel as w... read more
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Business response:
Andrew, thank you for the perfect rating. We are glad you had a wonderful time at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel management
The stay were okay but the cleanliness were not. The trash can had trash already in the room. There were pest crawl on the wall.
Business response:
Tiffany, thank you for your review. We are happy to know you had an overall pleasant stay with us. However, we are sorry for the cleanliness issue you encountered. Your feedback will be shared with our housekeeping team to prevent such problems going forward. On behalf of everyone here, we look forward to welcoming you back soon for an even better experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Indianapolis - Castleton
How is Extended Stay America - Indianapolis - Castleton rated?
Extended Stay America - Indianapolis - Castleton has a 4.3 star rating with 995 reviews.
When is Extended Stay America - Indianapolis - Castleton open?
Extended Stay America - Indianapolis - Castleton is open now. It will close tomorrow at 12:00 a.m.