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Extended Stay America - Indianapolis - Northwest - I-465
- Hotels
- Indianapolis, IN
About this business
Location details
9370 Waldemar Rd., Indianapolis, IN, 46268, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Hotel was very loud overcrowded someone tried to get in my room. No towels and no cereal. This was one of the worst stays I've experienced. Also no ice machine really what hotel doesn't have an ice machine?
Business response:
We sincerely apologize for not meeting your expectations which led to a disappointing stay. While it’s always our attempt to deliver a pleasant visit for every guest, sometimes we fall short. Your concerns have been shared with each department involved in an effort to take appropriate measures. Also, our fully equipped kitchens with full-size refrigerator include ice trays for your convenience due to which we do not have ice machines on our property. Please consider staying with us again for a much-improved experience the ne... read more
Not very happy at all. They didn't have any extra pillows, no skillet to cook in, no extra towels, and the pool closed at 8pm. I figured a big hotel like that they would have extra pillows for the pull out beds and more than 2 on the beds in rooms. And enough pans for each kitchen. I didn't realize they don't have oven just a stove top. And most places the pool stays open til 10 or 11. Will never stay here again.
Business response:
Thank you for your feedback. Please accept my apology for not meeting your expectations and for the inconvenience you had. I have shared your feedback with my team in an effort to improve our service and facilities moving forward. We hope you will consider us again the next time you are in this area. Sincerely, General Manager
Business response:
We are sorry we missed meeting your expectations. We appreciate you sharing your feedback as it will help us better serve our guests. We hope you will consider choosing us again, so that we can provide you with an improved experience. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Indianapolis - Northwest - I-465
How is Extended Stay America - Indianapolis - Northwest - I-465 rated?
Extended Stay America - Indianapolis - Northwest - I-465 has a 2.8 star rating with 2,526 reviews.
When is Extended Stay America - Indianapolis - Northwest - I-465 open?
Extended Stay America - Indianapolis - Northwest - I-465 is open now. It will close tomorrow at 12:00 a.m.