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Extended Stay America - Indianapolis - Northwest - I-465
- Hotels
- Indianapolis, IN
About this business
Location details
9370 Waldemar Rd., Indianapolis, IN, 46268, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nice accommodation, poor service Room was clean and comfortable. Pool was very nice. We had no toilet paper in our room, called twice but never received it. Husband went to reception desk and was handed box of tissues. Did not appear to be any staff anywhere other than one poor girl on reception trying to do her best with no backup. We were also booked for a family of 5 and needed the sofa bed. No linen was provided, on request we were given 1 sheet, had to pull bedding from other beds to make up sofa bed.
Business response:
Glenda, thank you for taking the time to share your feedback. We are pleased to know you liked your comfortable room, but I am sorry for the lack of service issues you experienced during your stay. I will use your feedback as a tool to improve ourselves. We hope you and your family will come and see us again the next time you are in this area. Sincerely, General Manager
Good for the price.
Business response:
Richard, thank you for sharing your experience at Extended Stay America - Indianapolis - Northwest - I-465. We are thrilled to see you enjoyed your time with us and found us to be a good value in the area. It was a pleasure hosting you, and we hope to see you again soon. Sincerely, General Manager
amazing staff, clean hotel great, no issues at all
Business response:
Charity, thank you for choosing to stay at Extended Stay America - Indianapolis - Northwest - I-465. We are delighted to read you loved our clean environment and were impressed with the service provided by our courteous associates. We appreciate you sharing your nice comments and look forward to welcoming you back soon. Sincerely, General Manager
Business response:
Thank you for your 5-star rating. We are delighted to know you loved each and every aspect of your trip. We hope to welcome you back soon at Extended Stay America - Indianapolis - Northwest - I-465. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Indianapolis - Northwest - I-465
How is Extended Stay America - Indianapolis - Northwest - I-465 rated?
Extended Stay America - Indianapolis - Northwest - I-465 has a 4.1 star rating with 1,199 reviews.
When is Extended Stay America - Indianapolis - Northwest - I-465 open?
Extended Stay America - Indianapolis - Northwest - I-465 is open now. It will close tomorrow at 12:00 a.m.