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Extended Stay America - Indianapolis - Northwest - I-465
- Hotels
- Indianapolis, IN
About this business
Location details
9370 Waldemar Rd., Indianapolis, IN, 46268, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Good hotel --- pleasant, convenient location Set back about a 1/4 mile from the road, in nice woods, with restaurants (Cracker Barrel, etc) nearby and convenient for the freeway. Friendly staff. Clean, warm room with a nice view. Would stay here again when i come to Indianapolis. On the north side of town, 10 minutes from the cool Broad Ripple neighborhood.
Business response:
Davie, thank you for staying at Extended Stay America. We are delighted to read you liked our ideal location and courteous service. Thanks again for being our guest, and we look forward to your next visit. Sincerely, Hotel Management
VERY Basic room Just a basic room. Nothing fancy. We needed to stay overnight with a dog while visiting friends in Indy. The dog rate was very reasonable ($25). The room was laminate hardwood type floor, not sure if that is in all rooms or just pet rooms. The bedding was VERY cheap and not very comfortable. Also was a kitchenette if staying longer to make some meals, seemed to be adequate. The safety latch was broken off the door so a little uncomfortable but our area of the hotel seemed to be mostly deserted, maybe one othe... read more
Business response:
Robert, thank you for staying with us. We are happy to know you liked your room and that you had an overall pleasant stay. However, we apologize you experienced difficulties while here and regret the inconvenience caused. This is not the level of service we generally provide, and it certainly does not meet our standards. Your comments have been shared with the appropriate team members, so we can take action to prevent these sort of issues from happening again. We hope to have another chance to show you our true hospitality t... read more
They are ok besides them accidentally charging my credit card $62
Business response:
Thank you for staying with us and letting us know you had an overall pleasant visit. That being said, we apologize for the service issue you experienced. We will step up our efforts and revisit our training procedures to ensure we do not repeat what you experienced. If we can be of any further assistance, please feel free to reach out to our front desk. We hope you will give us another chance so we can serve you much better. Sincerely, Hotel Management
nice hotel stay was nice
Business response:
Robert, it was our pleasure having you as our guest at Extended Stay America. It's great to read you enjoyed your stay and our facilities and service were to your satisfaction. Thank you for being our guest, and we look forward to seeing you in the future! Sincerely, Hotel Management
Nice place! Nice hotel clean rooms good customer service. We would stay there again when in town.
Business response:
Kim, thank you for being our guest and for taking time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. Thanks for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Comfortable stay Good price. Extremely comfortable bed. I would stay there again. Breakfast was described as grab & go- would be nice to have more options than granola bars, mini muffins & instant oatmeal. Maybe some fruit , bagels & yogurt would be nice?
Business response:
Thanks for choosing Extended Stay America for your stay. We are glad to know your stay with us was enjoyable and that you were impressed with the good value we offer. We have taken a note of your feedback in regard to our breakfast offerings as we plan any changes to our selections. It was a pleasure to have you as our guest, and we hope to be your hotel of choice next time you are in this area. Sincerely, Hotel Management
Business response:
Richard, we appreciate you taking the time to share your wonderful rating with fellow travelers online. Thank you for choosing us, and we look forward to welcoming you back to Extended Stay America. Sincerely, Hotel Management
Nice hotel for the Big 10 FootbalChampionship game There are a couple other Extended Stay America hotels nearby , so A little confusing. We went to the wrong hotel and the staff was excellent in explaining the situation.
Business response:
Oscar, thank you for choosing to stay at Extended Stay America and sharing your experience. We are glad to know you loved the service provided by our font desk associate and found our location perfect for your needs. Thanks once more for allowing us to be of service, and we hope to have the pleasure of doing so again on your next trip. Sincerely, Hotel Management
Business response:
Lisa, thank you for your rating. We are glad your overall visit was pleasant and hope to have a chance to make your next stay a much better one. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Indianapolis - Northwest - I-465
How is Extended Stay America - Indianapolis - Northwest - I-465 rated?
Extended Stay America - Indianapolis - Northwest - I-465 has a 4.1 star rating with 1,216 reviews.
When is Extended Stay America - Indianapolis - Northwest - I-465 open?
Extended Stay America - Indianapolis - Northwest - I-465 is open now. It will close tomorrow at 12:00 a.m.