Extended Stay America - Indianapolis - Northwest - I-465

Business response:

Wow - Marcus, thanks for being our guest. Our top priority is for you to have an enjoyable stay and from your five-star rating, it appears that we succeeded in that. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Thank you for taking the time to review your experience at Extended Stay America. We are glad to read that you liked our affordable rates and your well-appointed room. We appreciate you recommending us online and hope to see you again soon. Sincerely, Hotel Management 

Business response:

Jennifer, thank you for being our guest at Extended Stay America. We appreciate your review and are delighted that your visit with us was a great one. It was good to have you here, and we hope you will come and see us again soon. Sincerely, Hotel Management 

Business response:

Dave, thank you for sharing your kind comments about your stay at Extended Stay America. We are thrilled to see you thoroughly enjoyed your time with us and were impressed with all that we have to offer. Thanks again for your feedback, and we would love to welcome you back the next time you are in the area. Sincerely, Hotel Management 

Business response:

Marcia, thank you for being our guest at Extended Stay America. We appreciate your rating and are delighted that your visit with us was a great one. It was good to have you here, and we hope you will come and see us again soon. Sincerely, Hotel Management 

Business response:

Thank you for including us in your travel plans. We are pleased to read our location was ideal for your needs and that you liked your comfortable room. Please know, to ensure cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk rather than leaving them in the suites. We will remind our team to communicate this more clearly going forward. We hope to have the honor of hosting you again soon. Sincerely, Hotel Management 

Business response:

We appreciate you sharing your kind rating of Extended Stay America. It was a pleasure having you as our guest, and we hope to see you again on your next visit to our area. Sincerely, Hotel Management 

Business response:

Thank you for sharing your experience at Extended Stay America. We are glad to know you loved the comfort of your roomy room and found us to be a good value in the area. Thanks once more for allowing us to be of service, and we hope to have the pleasure of doing so again on your next trip. Sincerely, Hotel Management 

Business response:

Ashley, we appreciate your feedback. We are sorry there were few issues which kept you from giving us a higher rating. We regret the inconvenience caused and hope you will return for a perfect stay. Sincerely, Hotel Management