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Extended Stay America - Indianapolis - Northwest - I-465
- Hotels
- Indianapolis, IN
About this business
Location details
9370 Waldemar Rd., Indianapolis, IN, 46268, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Dan, thanks for the four-star rating. It's nice to know you had an enjoyable time at Extended Stay America. We hope to see you soon. Sincerely, Hotel Management
Business response:
Patricia, thank you for sharing your excellent rating. We appreciate you choosing Extended Stay America. It was a pleasure hosting you, and we look forward to your return visit soon. Sincerely, Hotel Management
Great location and very peaceful Definitely was able to Relax. No loud neighbors and the rooms were clean.
Business response:
Emily, thank you for being our guest at Extended Stay America. We take great pride in providing comfortable facilities and review like yours let us know we are on the right track. It was so good to have you here, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Decent yet creepy Most was nice, but no hot water in shower, rooms extremely tiny seen bigger rooms in a motel 6, maintenance man was rude and creepy sick was trying to look through my phone and was extremely rude to my husband when he tried to retrieve my phone.
Business response:
Thank you for staying with us and letting us know you had an overall pleasant visit. However, we apologize for the service issue you encountered. We will definitely use your constructive feedback to step up our game and provide you with the hospitality you deserve. We also regret not meeting your expectations and hope to have another opportunity to serve you better in the future. Sincerely, Hotel Management
Don't expect many amenities We would've assumed having a sofa bed in our room that you would've had sheets and pillows already in the closet of our room or at least given to us at time of check-in...but wasn't! We had to change rooms and the new key card didn't work so another trip downstairs to the front desk. Only one type of coffee was available in the morning and then when they remade it it was only hot water coming out - apparently staff is not trained in how to make coffee or keep coffee stocked! We were told it was th... read more
Business response:
Joyce, we are sorry for not meeting your expectations and for the issue you encountered while here. Rest assured steps have been taken within the respective departments to ensure a better experience for all our guests. We hope to have the opportunity to make it up to you on a future visit. Sincerely, Hotel Management
I loved it here!! I loved it here! It was perfect for my boyfriend and I! It was so comfortable. The front desk was so helpful, any question I had was answered promptly!
Business response:
Taylor, many thanks for sharing your 5-star review of Extended Stay America. We are delighted we exceeded your expectations for a fun-filled visit to our area. We hope to have the pleasure of welcoming you and your boyfriend again soon. Sincerely, Hotel Management
Business response:
Debra, thank you for your review. We are glad your overall stay was satisfactory. We hope you will give us another chance to serve you much better in the future. Sincerely, Hotel Management
Business response:
Thank you for staying at our hotel, and we are pleased you were overall satisfied with your stay. On behalf of all, I urge you to choose us again so we can provide you a much better experience. Sincerely, Hotel Management
Business response:
Karron, thank you for the 5-star rating. We are thrilled to see you were impressed with our hospitality, and we invite you to stay with us again to experience the same on a future date. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Indianapolis - Northwest - I-465
How is Extended Stay America - Indianapolis - Northwest - I-465 rated?
Extended Stay America - Indianapolis - Northwest - I-465 has a 4.1 star rating with 1,216 reviews.
When is Extended Stay America - Indianapolis - Northwest - I-465 open?
Extended Stay America - Indianapolis - Northwest - I-465 is open now. It will close tomorrow at 12:00 a.m.