Extended Stay America - Jackson - Ridgeland

Mike 

on Expedia

15 years ago

Horrible Experience...bitterness of a cheap price We drove up to a greeting of people hanging out on the tailgates of trucks in the parking lot. Walked into the front door and was greeted by the smell of stale smoke. The "front desk greeter" acted like we were interupting a smoke break greeting me by "holler'in" across the cramped little office with a steel desk and a computer. Kinda creepy. The uncaring associate got my information and programed a key card telling me that I could use the side entrance. Now it is hot & humid... read more

Josh and Lindsay 

on Expedia

15 years ago

A definite no-go again for us ! Arrived at the hotel around 11pm on a late check in. The desk lady on our arrival was extremely courteous and helpful. When we got to our room and opened the door we were met with a rather nasty smell. The desk clerk that checked us in got off at 11 and there was nobody at the desk to talk to. There was a number to call but we decided to tough it out and deal with it the next day. The next day we found that the trash had not been emptied from the previous guest and it contained rotten food and... read more

I"heart"MS 

on Expedia

15 years ago

OK but lock your door The room was decent for the price. We were in twon for a wedding and did not feel like driving back late. It is close to alot of business. However, that night my spouse and I awoke to couple WALKING INTO OUR ROOM. The staff had somehow managed to give our room out to someone else only 2 hours after we checked in. Then after my husband went downstairs to straighten it out, she disabled our card and he had to return back downstairs. She half-heartedly apologized and we were not offered anything for having... read more