Extended Stay America - Jackson - Ridgeland

John 

on Expedia

12 years ago

Don't stat unless you like being uncomfortable As an architect who designs hotels I was appalled at the lack of maintenance and upkeep of the entire facility. The décor is outdated, the carpets were dirty and the room was dirty. They advertise a full kitchen but there is no pans to cook with in the room so if you plan to stay and cook bring your own cookware. The A/C was extremely noisy and the inefficient as the room was either hot or cold there seemed to be no in-between no matter what temperature it was on. The refrigerat... read more

Dre 

on Expedia

12 years ago

heater was extremely loud The heating system kept me awake all night, it made too much noise as it started up, and again as it was shutting down. 

The Millers 

on Expedia

13 years ago

This place is a pit We only stayed one night at Studio Plus due to dirty room with stains, obviously had previously been a smoking room and made over into non-smoking but still reeked of old cigarettes. Not clean, not well-maintained. Will never stay there again and will advise others to steer clear. 

MB3 

on Expedia

13 years ago

No Shampoo? No amenities..by that I mean no shampoo. But one can buy a little bottle from a vending machine. It wasn't even available at the front desk. First floor plumbing problems and, judging by the odor, this soaked the carpets near rooms 122 to 118 or so. It was awful! There were holes in the drywall of the bathroom where old towel racks had once been located. It wouldn't cost too much for some spackle and touch up paint! 

Anonymous 

on Expedia

13 years ago

Look good on outside but wasn't one of the best I've been in. Also was out of date. 

Tammy 

on Expedia

13 years ago

Got to hotel and the front door was locked. I kept knocking and trying to get in. Had to call and finally someone opened door. They gave me the wrong type of room and woman working had to sit on phone for 39 minutes with a manager to try and figure out how to change my room. She told me she doesn't usually work there at night. Room smelled horrendous. Toilet could not flush. Blankets and sheets were dirty. Besides being convenient to highway this hotel is horrible. And then had no elevators and I was on the 3rd floor with a ... read more

Anonymous 

on Expedia

13 years ago

Basically adequate. The facility is older, and does not staff the desk after 11 pm. Cigarette odor in public spaces, although not noticeable in the non smoking room. 

hoshuntr 

on Expedia

13 years ago

2 day stay. Smelled like smoke On whole, it was somewhat worse than I had expected from reading the previous reviews. Yes, the staff was courteous and accommodating. Even after the office was closed for the night, staff was available when needed. However, from the moment we stepped inside, the entire place smelled like cigarette smoke. Add to that the poor lighting in the hallway and rooms made for a rather grungy look even though it was clean. The room was clean with the exception of the stains on the bathtub. In the end th... read more