Extended Stay America - Jackson - Ridgeland

Tammy 

on Expedia

13 years ago

Got to hotel and the front door was locked. I kept knocking and trying to get in. Had to call and finally someone opened door. They gave me the wrong type of room and woman working had to sit on phone for 39 minutes with a manager to try and figure out how to change my room. She told me she doesn't usually work there at night. Room smelled horrendous. Toilet could not flush. Blankets and sheets were dirty. Besides being convenient to highway this hotel is horrible. And then had no elevators and I was on the 3rd floor with a ... read more

Anonymous 

on Expedia

13 years ago

Basically adequate. The facility is older, and does not staff the desk after 11 pm. Cigarette odor in public spaces, although not noticeable in the non smoking room. 

hoshuntr 

on Expedia

14 years ago

2 day stay. Smelled like smoke On whole, it was somewhat worse than I had expected from reading the previous reviews. Yes, the staff was courteous and accommodating. Even after the office was closed for the night, staff was available when needed. However, from the moment we stepped inside, the entire place smelled like cigarette smoke. Add to that the poor lighting in the hallway and rooms made for a rather grungy look even though it was clean. The room was clean with the exception of the stains on the bathtub. In the end th... read more

Anonymous 

on Expedia

14 years ago

Experience was good. Room smelled mildew-like. Bed was comfortable. Great customer service. Perfect location. Great area. 

Anonymous 

on Expedia

14 years ago

Studio plus in Ridgeland, ms Be cautious of the out of date stoves. They get extremely hot even on low settings..other then that, good stay 

jeremy 

on Expedia

14 years ago

Studio Plus, Ridgeland, MS For an Extended Stay hotel, really thought this one was nice. Everything was adequate and readily available from the Hotel's location. The staff seemed very friendly and willing to accommodate you in anyway. The hotel cleanliness was superb. Compared to other Extended stay hotels, the rooms were very spacious. 

Anonymous 

on Expedia

14 years ago

Studio Plus, well minus We were given an unclean room to begin with. The bed was not made at all, looked as if someone was still in it. There were receipts and paper left from the last guest. We got changed to another room where the microwave wouldn't work and had to have the clerk let us in another room just to warm anything. This was two days of torture. I don't plan on ever staying here again. All we received for all the inconvience was, IM SORRY!! N to add that at check in, they tried to recharge us for the room, luckily... read more