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Extended Stay America - Jacksonville - Camp Lejeune
- Hotels
- Jacksonville, NC
About this business
Location details
20 McDaniel Dr., Jacksonville, NC, 28546, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
A nice place to stay I have stayed at this hotel for at least four weeks total in 2016. Each stay was good. The staff and general manager are very helpful.
Business response:
We appreciate your fantastic review of Extended Stay America - Jacksonville - Camp Lejeune. We are pleased to read you enjoyed your stay with us and that you loved our courteous service. Thank you for your loyalty, we hope to see you again soon. Sincerely, General Manager
It just wasn't as nice as other hotels I stayed in.
Business response:
Thank you for sharing your thoughts about your stay. Our goal is to provide excellent experience, so we regret we fell short. Please know your feedback will be shared with our staff so we can ensure your next stay is exceptional. Thanks again for being our guest, we look forward to your next visit. Sincerely, General Manager
Hotel Review Room was not very clean and had bugs. Hotel staff avoided residents. Had to ask for utensils and room supplies including tp. Positive point is the hotel is walking distance to restaurants and shopping. Recommend other Suburban though driving is necessary to get to restaurants and shops as staff is welcoming, very helpful, and facilities are clean and ready for residents.
Business response:
Thank you for your candid review, we apologize for the cleanliness issue you encountered in your guest room and for your less than satisfactory experience with our staff. Our team is committed to providing clean, comfortable and well maintained suites along with excellent service, and we apologize for falling short. Please know your feedback has been shared with the entire team to ensure a review of our processes. It is our goal to match our great location with exceptional customer care, and we will continue to work hard to ... read more
Hugs The hotel room was nice until i had to take a shower and the tub was clogged and would not drain. I saw a roach on the kitchen counter also. However the staff was very nice and it was an easy check out and check in.
Business response:
Thank you for taking the time to evaluate your stay. We are happy your overall stay was enjoyable and that you liked our courteous associates. However, we are sorry you had several problems with your suite. We will address the concerns you mentioned with the respective teams to make sure we are consistently following the policies and procedures. Thank you once again, we hope to welcome you back soon. Sincerely, General Manager
Definitley get your money's worth Close to Camp Lejeune, love that they allow pets.
Business response:
Thank you for choosing Extended Stay America - Jacksonville - Camp Lejeune and sharing your experience. We are happy that you liked our convenient location and the great value we offer for the price. It was our pleasure serving you, and we hope to have you back with us soon. Sincerely, General Manager
Business response:
We appreciate your four-star feedback of Extended Stay America Jacksonville - Camp Lejeune. We’re devoted to providing outstanding service and great rooms, so we’re happy to know we met your expectations. We hope you will make us your home away from home whenever you are in the area. Sincerely, General Manager
Business response:
Thank you for your stay with us at Extended Stay America- Jacksonville - Camp Lejeune, and we appreciate you taking the time to share your four-star rating. Our goal is to provide an excellent experience for every guest, and we hope we accomplished this while you were here. We value your business and hope to see you on your next visit to our area. Sincerely, General Manager
Business response:
Thank you for your high rating of the Extended Stay America Jacksonville - Camp Lejeune. Our goal is to provide best in class service and our staff will be so pleased with your feedback. We hope to welcome you back to our hotel soon. Sincerely, General Manager
Beds were very hard
Business response:
Thank you for your comments. We are sorry you found the sofa bed uncomfortable. We do have a variety of room configurations which may be more suitable to your needs the next time you stay with us. We appreciate your feedback as we continually strive to meet the needs of every guest. We hope to see you again soon. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Jacksonville - Camp Lejeune
How is Extended Stay America - Jacksonville - Camp Lejeune rated?
Extended Stay America - Jacksonville - Camp Lejeune has a 3.8 star rating with 2,132 reviews.
When is Extended Stay America - Jacksonville - Camp Lejeune open?
Extended Stay America - Jacksonville - Camp Lejeune is open now. It will close tomorrow at 12:00 a.m.