Extended Stay America - Jacksonville - Camp Lejeune

Pa 

on Expedia

8 years ago

My hotel experience It was a nice room, but it constantly smelled like cigarettes. Also there was no room service because they where low on staff, so I had to use the same towels for 5 days. I also never got new bed sheets, or had my bed made. I was very sad for what I paid for. Hopefully it will be better next time! 

Jessica 

on Expedia

8 years ago

Moderate accommodations and superior staff If helpful, kind, knowledgeable staff ate important to you, then this is the place you should book. I encountered some problems with my reservation due to flight delays, and the staff at the front desk went way above and being in accomodating me and even volunteered to contact expedia for me. They were amazing! 

Merry 

on Expedia

8 years ago

Second stay here, but not as good as the first. I reached my room and it looked clean, I turned on the bathroom light and a cockroach ran across the floor that I killed. I then picked it up with toilet tissue and tried to flush it and the toilet would not flush. I called the front desk and Alex, who was wonderful, came right up. She made sure my toilet was working again. I like staying here because it is normally really clean with no issues to the room. I think that this was an exception and not the norm here. I thank Alex a... read more

Christina 

on Expedia

8 years ago

Weekend in the Armpit of NC Issues with room cleanliness. Management addressed them. 

Anonymous 

on Expedia

9 years ago

Wonderful Great staff. Comfortbable 

Nicole 

on Expedia

9 years ago

Love you guys! stayed for our marine's last minute deployment. It was a rush visit and we had some circumstances we needed help with. The GM and head of housekeeping were wonderful and did everything they could to help us out. This is our go-to place to stay whenever we come to see our Marine. Love you guys!