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Extended Stay America - Jacksonville - Camp Lejeune
- Hotels
- Jacksonville, NC
About this business
Location details
20 McDaniel Dr., Jacksonville, NC, 28546, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nice The rooms were clean the staff was friendly the hotel was decent
Business response:
Thank you for selecting the Extended Stay America Jacksonville - Camp Lejeune and for the nice remarks provided. We are happy to read that you liked your room and our courteous associates. We appreciate you being our guest and look forward to welcoming you again! Sincerely, General Manager
Clearly dog or dogs were recently guest in my room Staff was very nice and friendly. The room was clean but the dog odor was not pleasing. I asked the front desk person if there were any rooms dogs had not stayed in and was told there was but they were already taken. I use a diffuser at night so I cranked it up and was able to tolerate the odor.
Business response:
Thank you for your feedback. We are glad that you were pleased with our staff and the overall cleanliness of your room, but we are sorry the odor in your room impacted your stay. We work hard to provide the best and cleanest environment for all of our guests. This involves deep cleaning our rooms after our 4-legged guests stay or a long term guest stays so the suites will be allergen-free and fresh smelling for our guests. We will revisit our deep cleaning program to see where we can make improvements so future guests are no... read more
Overall not a bad place to stay for the price. After some initial confusion regarding my room, check in was easy. Bed was comfortable and room was clean.
Business response:
Thank you for being our guest at Extended Stay America- Jacksonville - Camp Lejeune. We are glad your overall experience with us was a pleasant one and you were happy with your suite. It was our pleasure to be of your service, and we would love to see you again in the future. Sincerely, General Manager
It was alright My experience was not bad at all. Front desk staff was willing to help you
Business response:
We appreciate your four-star remarks about your stay at Extended Stay America - Jacksonville - Camp Lejeune. We are thrilled to read that our front desk associates took excellent care of you and they were the highlight of your visit. Thanks for being our guest, and we hope to see you soon! Sincerely, General Manager
Nice For some reason during check out,I could not get a detailed receipt.The invoice said zero.I was told that because they said I went through your site and they do not give invoices because of that..ODD!!!!
Business response:
Thank you for choosing Extended Stay America - Jacksonville - Camp Lejeune for your stay. We are glad that you liked our well-kept property and our convenient location which was perfect for your needs. However, we are sorry if any inconvenience was caused. We hope to have you back with us soon. Sincerely, General Manager
The hotel staff were very nice and professional. The rooms were very clean and made.
Business response:
It was a pleasure having you as our guest at Extended Stay America - Jacksonville - Camp Lejeune. It is great to read you loved our courteous associates and that you were impressed with your well-appointed accommodation. Thank you again for being our valued guest. We hope to see you again soon. Sincerely, General Manager
Business trip Good hotel
Business response:
Thank you for your stay with us while on business, and we appreciate you taking the time to share your feedback. We are glad you had a good overall stay at our hotel. We appreciate your business and hope to see you on your next visit to our area. Sincerely, General Manager
good price easy to find Quincy at the front desk was very helpful and friendly to all the customers
Business response:
Thank you for your review filled with so many kind comments! We are thrilled to read you had a great stay at Extended Stay America - Jacksonville - Camp Lejeune. We appreciate you mentioning our staff, especially Quincy. We will be sure to share your compliments with our team members. Again, thank you for your feedback, and we hope to see you again soon! Sincerely, General Manager
Terrible reception employee I travelled from Delaware, a 7 and a half hour car ride, my spouse and I booked this hotel on our way. Our hotel room was booked for one night. Check in that day (9/8) was technically 3pm, and checkout was the following day (9/9) at 11am. We didn't arrive in NC until 4am, 9/9, we were exhausted. We couldn't get into the hotel without buzzing someone because of "after hours". A very rude woman answered and stated she would "be right down." After standing at the door for 7 minutes, she slowly walked... read more
Business response:
Thank you for letting us know about your stay. I was extremely concerned to read your comments and apologize for our staff member not being able to welcome you with a smile. I know our staff genuinely cares about providing an enjoyable stay to all of our guests, so this incident is not a reflection of our usual service. Appropriate measures have been taken to ensure this is not repeated. Although you stated you do not intend to return to our hotel, we invite you to come back and enjoy the positive experience you deserve. Si... read more
Frequently asked questions about Extended Stay America - Jacksonville - Camp Lejeune
How is Extended Stay America - Jacksonville - Camp Lejeune rated?
Extended Stay America - Jacksonville - Camp Lejeune has a 3.8 star rating with 2,132 reviews.
When is Extended Stay America - Jacksonville - Camp Lejeune open?
Extended Stay America - Jacksonville - Camp Lejeune is open now. It will close tomorrow at 12:00 a.m.