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Extended Stay America - Jacksonville - Camp Lejeune
- Hotels
- Jacksonville, NC
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
20 McDaniel Dr., Jacksonville, NC, 28546, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The hotel staff were very nice and professional. The rooms were very clean and made.
Business response:
It was a pleasure having you as our guest at Extended Stay America - Jacksonville - Camp Lejeune. It is great to read you loved our courteous associates and that you were impressed with your well-appointed accommodation. Thank you again for being our valued guest. We hope to see you again soon. Sincerely, General Manager
Business trip Good hotel
Business response:
Thank you for your stay with us while on business, and we appreciate you taking the time to share your feedback. We are glad you had a good overall stay at our hotel. We appreciate your business and hope to see you on your next visit to our area. Sincerely, General Manager
Terrible reception employee I travelled from Delaware, a 7 and a half hour car ride, my spouse and I booked this hotel on our way. Our hotel room was booked for one night. Check in that day (9/8) was technically 3pm, and checkout was the following day (9/9) at 11am. We didn't arrive in NC until 4am, 9/9, we were exhausted. We couldn't get into the hotel without buzzing someone because of "after hours". A very rude woman answered and stated she would "be right down." After standing at the door for 7 minutes, she slowly walked... read more
Business response:
Thank you for letting us know about your stay. I was extremely concerned to read your comments and apologize for our staff member not being able to welcome you with a smile. I know our staff genuinely cares about providing an enjoyable stay to all of our guests, so this incident is not a reflection of our usual service. Appropriate measures have been taken to ensure this is not repeated. Although you stated you do not intend to return to our hotel, we invite you to come back and enjoy the positive experience you deserve. Si... read more
good price easy to find Quincy at the front desk was very helpful and friendly to all the customers
Business response:
Thank you for your review filled with so many kind comments! We are thrilled to read you had a great stay at Extended Stay America - Jacksonville - Camp Lejeune. We appreciate you mentioning our staff, especially Quincy. We will be sure to share your compliments with our team members. Again, thank you for your feedback, and we hope to see you again soon! Sincerely, General Manager
Nice area, close to beach, lots of shops &eateries check-in was easy and checkout was a little rough but it was possible. during my stay my sheets were not changed more were my towels changed and i had to go out my way to go downstairs and switch them. upon changing my bed i realized there were multiple stains. overall it still was a pleasant experience, during my stay i was unbothered and overall i would recommend this place and i would stay here again. Lastly the front desk personnel was exceptional except for the one of t... read more
Business response:
We’re pleased you had a comfortable stay at Extended Stay America Jacksonville - Camp Lejeune. We’re happy to know that our location close to the beach and area restaurants was perfect for your needs. It’s also pleasing to read you enjoyed our overall service. After reading your feedback about housekeeping not visiting your suite, it appears we may have missed an important communication during your check-in. To respect the privacy of our guests staying for long periods, our housekeeping service is conducted on a weekly basis... read more
Staff was nice. You have to basically pay for wifi. The free wifi sucks. They could do better on the cleanliness.
Business response:
Thank you for sharing your feedback. Our goal is to maintain the highest standards, and we apologize for falling short. We appreciate you letting us know how we can improve as well as what we are doing right. We hope to see you again and have the opportunity to make your next stay perfect in every respect. Sincerely, General Manager
Agreable
Business response:
It was our pleasure having you as our guest at Extended Stay America Jacksonville - Camp Lejeune and thank you for sharing your wonderful rating. It's great to see you enjoyed your stay and our facilities and service were to your satisfaction. Thank you for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, General Manager
Parfait hôtel d'étape lors d'un road trip. Propre, plutôt calme malgré la proximité de la I95. Tout ce que l'on attend de ce type d'hôtel. Point très positif : grande piscine bien aménagée et Outlet de l'autre côté du boulevard accessible à pied.
Business response:
Thanks for choosing to stay at Extended Stay America Jacksonville - Camp Lejeune during your visit to our area. We are delighted to read you had an enjoyable stay and our location close to I 95 was perfect for your needs. We appreciate you being our guest and look forward to welcoming you back! Sincerely, General Manager
Extremely Satisfied! Very nice hotel and great customer service! I would recommend this place to anyone visiting Jacksonville!
Business response:
It was our pleasure having you as our guest at Extended Stay America Jacksonville - Camp Lejeune, and thank you for sharing your review. It's great to know that you enjoyed your stay, especially our exceptional service. We appreciate you recommending us and hope to serve you the next time you are in the area. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Jacksonville - Camp Lejeune
How is Extended Stay America - Jacksonville - Camp Lejeune rated?
Extended Stay America - Jacksonville - Camp Lejeune has a 4.4 star rating with 1,473 reviews.
When is Extended Stay America - Jacksonville - Camp Lejeune open?
Extended Stay America - Jacksonville - Camp Lejeune is open now. It will close tomorrow at 12:00 a.m.