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Extended Stay America - Jacksonville - Camp Lejeune
- Hotels
- Jacksonville, NC
About this business
Location details
20 McDaniel Dr., Jacksonville, NC, 28546, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Staff was excellent, room had strange smell, over powering air freshners in hallways, room matinence was needed, curtain rod was broken and there was trash left behind the nite stand and under the bed, continental breakfast was one of the reasons we chose the hotel and it was very disappointing
Business response:
Thank you for taking the time to evaluate your stay. We are happy that you liked our courteous associates, but we are sorry that you were unhappy with our breakfast offerings. We also apologize for the issues you encountered with your room and the inconvenience it caused. We have addressed your concerns with our staff, and we have taken corrective action so this does not happen again. Thanks again for being our guest, we would love the opportunity to welcome you back soon. Sincerely, General Manager
Business response:
Thank you for choosing to stay with us and taking the time to give your complimentary ratings. We work hard to make sure our guests enjoy every aspect of their stay, so feedback such as yours tell us that we are succeeding. Thank you again for your business. We look forward to your next stay at Extended Stay America - Jacksonville - Camp Lejeune. Sincerely, General Manager
Business response:
Thank you for being our guest at Extended Stay America - Jacksonville - Camp Lejeune. Our goal is to make your stay as comfortable as possible and to assist you in any way, so we are glad we accomplished this during your stay. We appreciate your kind ratings. Please come back and see us again soon. Sincerely, General Manager
I was very comfortable and everything was very clean. Although they need to improve the bed pillows.
Business response:
We appreciate your 4-star feedback of Extended Stay America Jacksonville - Camp Lejeune. We are absolutely delighted to read that you loved our location and your fresh room. We also acknowledge your suggestions. Thanks so much for choosing to stay with us. We can’t wait to welcome you back. Sincerely, General Manager
Nice place to stay
Business response:
Thank you for choosing Extended Stay America - Jacksonville - Camp Lejeune for your stay. We are pleased you enjoyed our excellent location, comfortable rooms and friendly service. Your satisfaction is of utmost importance to us as we constantly strive to make your experience a great one. Thank you again for sharing your review, and we look forward to welcoming you again whenever your travels bring you back to our area. Sincerely, General Manager
Convenient & clean Free breakfast was a joke!
Business response:
Thank you for your review, and it's nice to know you enjoyed your overall stay with us. However, we are sorry our complimentary grab-and-go breakfast didn't live up to your expectations. We will make note of your feedback as we plan any changes to our breakfast offerings. We're pleased you chose our hotel for your visit to our area, and we hope you will stay with us again soon. Safe travels. Sincerely, General Manager
Overall It was a good hotel to stay at. Security doors in place, close by to shopping and base. Small kitchenette in rooms.
Business response:
It was our pleasure having you as our guest at Extended Stay America Jacksonville - Camp Lejeune and thank you for sharing your review with other travelers. It's great to read you enjoyed your overall stay with us and our suites and location were to your satisfaction. We appreciate your business. Please visit with us again the next time you are in the area. Sincerely, General Manager
Nice,clean spacious room. Friendly staff
Business response:
Thank you for selecting Extended Stay America - Jacksonville - Camp Lejeune for your visit and for sharing your comments. Our team was so pleased to learn you enjoyed your stay, found your suite comfortable and the staff friendly. Thank you for being our guest, we look forward to seeing you in the future! Sincerely, General Manager
Business response:
Thank you for sharing your five-star feedback regarding your stay at Extended Stay America Jacksonville - Camp Lejeune. Our team is dedicated to your total comfort and ratings like yours make it all worthwhile. We hope to serve you again in the near future. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Jacksonville - Camp Lejeune
How is Extended Stay America - Jacksonville - Camp Lejeune rated?
Extended Stay America - Jacksonville - Camp Lejeune has a 3.8 star rating with 2,154 reviews.
When is Extended Stay America - Jacksonville - Camp Lejeune open?
Extended Stay America - Jacksonville - Camp Lejeune is open now. It will close tomorrow at 12:00 a.m.