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Extended Stay America - Jacksonville - Camp Lejeune
- Hotels
- Jacksonville, NC
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
20 McDaniel Dr., Jacksonville, NC, 28546, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Home away from home Made me feel at home
Business response:
Thank you for your feedback, and we are so pleased you enjoyed staying at Extended Stay America Jacksonville - Camp Lejeune. It is so nice to know you found our hotel comfortable and you felt at home. Thank you again, and please come back to stay with us the next time you are in the area. Sincerely, General Manager
My hotel experience It was a nice room, but it constantly smelled like cigarettes. Also there was no room service because they where low on staff, so I had to use the same towels for 5 days. I also never got new bed sheets, or had my bed made. I was very sad for what I paid for. Hopefully it will be better next time!
Business response:
Thank you for sharing your comments. We apologize for any service issues you experienced. After reading your feedback, it appears we may have missed an important communication during your check-in, that fresh linens and towels along with any toiletries are always available at the front desk. We appreciate your observation regarding the odor in your room, and we will certainly revisit our deep cleaning program to see where we can make improvements. Thank you staying with us, and we look forward to serving you again. Sincerel... read more
Moderate accommodations and superior staff If helpful, kind, knowledgeable staff ate important to you, then this is the place you should book. I encountered some problems with my reservation due to flight delays, and the staff at the front desk went way above and being in accomodating me and even volunteered to contact expedia for me. They were amazing!
Business response:
Thank you for your stay at Extended Stay America- Jacksonville - Camp Lejeune and for singling out our staff for the outstanding service they delivered. They work hard to exceed our guests' expectations, so your comments will be shared with our associates and they will be happy to know their efforts made a difference. Thanks again for your feedback, and we look forward to welcoming you back soon for another stay. Sincerely, General Manager
Second stay here, but not as good as the first. I reached my room and it looked clean, I turned on the bathroom light and a cockroach ran across the floor that I killed. I then picked it up with toilet tissue and tried to flush it and the toilet would not flush. I called the front desk and Alex, who was wonderful, came right up. She made sure my toilet was working again. I like staying here because it is normally really clean with no issues to the room. I think that this was an exception and not the norm here. I thank Alex a... read more
Business response:
Thank you for staying at Extended Stay America Jacksonville - Camp Lejeune again. We greatly appreciate your recognition. Our staff works hard to exceed our guests' expectations and to make sure they have a relaxing experience in comfortable, clean accommodations. Reviews like yours make it all worthwhile. Thank you for being our guest, and we look forward to your next stay. Sincerely, General Manager
Weekend in the Armpit of NC Issues with room cleanliness. Management addressed them.
Business response:
Thank you for your stay at Extended Stay America Jacksonville - Camp Lejeune, and we appreciate you taking the time to share your feedback. Although you had some issues with your accommodation, we are happy that our employees could resolve it to your satisfaction. We value your business and hope to see you again on your next visit to our area. Sincerely, General Manager
Business response:
Thank you for staying with us and for taking the time to post your ratings. Our goal is to maintain the highest standards, and we apologize for falling short of this. We hope to have the opportunity to make your next stay perfect in every respect. Sincerely, General Manager
Wonderful Great staff. Comfortbable
Business response:
We appreciate you taking the time to write a review about your stay at Extended Stay America - Jacksonville - Camp Lejeune. It's great to hear you enjoyed your comfortable suite and fully equipped kitchen, along with the service of our team. Every team member is committed to ensuring our guests have an excellent stay, so thank you for the nice remarks. We hope to see you again soon! Sincerely, General Manager
Business response:
Thank you for staying at Extended Stay America - Jacksonville - Camp Lejeune and for providing your five star feedback. We enjoyed having you as our guest, and we are delighted you had an exceptional stay! The entire staff looks forward to having you as our guest again the next time you are in the area. Sincerely, General Manager
Love you guys! stayed for our marine's last minute deployment. It was a rush visit and we had some circumstances we needed help with. The GM and head of housekeeping were wonderful and did everything they could to help us out. This is our go-to place to stay whenever we come to see our Marine. Love you guys!
Business response:
Thank you for posting your excellent review of Extended Stay America - Jacksonville - Camp Lejeune. It was a pleasure to read that our associates were able to help you in all the possible ways. They will be pleased to hear their efforts are noticed and appreciated by our guests. We are also glad to learn that you will stay with us on all your future visits to the city and look forward to your next stay. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Jacksonville - Camp Lejeune
How is Extended Stay America - Jacksonville - Camp Lejeune rated?
Extended Stay America - Jacksonville - Camp Lejeune has a 4.4 star rating with 1,473 reviews.
When is Extended Stay America - Jacksonville - Camp Lejeune open?
Extended Stay America - Jacksonville - Camp Lejeune is open now. It will close tomorrow at 12:00 a.m.