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Extended Stay America - Jacksonville - Lenoir Avenue East
- Hotels
- Jacksonville, FL
About this business
Extended Stay America Hotel Jacksonville - Butler Blvd. is located at 6961 Lenoir Ave E, Jacksonville, FL. This business specializes in Hotels & Motels and Other Lodging.
Location details
6961 Lenoir Ave., Jacksonville, FL, 32216, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Friendly desk clerks, clean rooms, quiet and comfortable
Business response:
Sheldon, thank you for your excellent review of Extended Stay America. It is always our goal to provide the cleanest accommodations along with the friendliest service, and we are delighted to learn this was your experience. Your compliments will be shared with our front desk associates, as it will put a smile on their faces. We enjoyed having you as our guest, and we look forward to welcoming you again for another relaxing stay. Sincerely, Hotel Management
No ice machine had to use ice trays not to my liking
Clean, safe and comfortable. Great rooms and great location
Business response:
Jim, we are delighted you chose to stay with us at Extended Stay America. We are thrilled to know you had a relaxing experience and that you were impressed with our well-appointed suites along with our convenient location. Thank you for being our guest, and we look forward to your next visit. Sincerely, Hotel Management
I love the fact that DERA, at the front desk had exceptional customer service. She went out her way and beyond to make sure I was happy. DERA was so nice and understanding she made me wanna come back and stay again for no apparent reason. I just want someone to recognize DERA, customer service skills, and let her know she made my day and I will be coming back in the future. Thanks again DERA you’re the BEST! Keep making us happy. I really appreciate you!
Business response:
Thank you so much for this awesome review. Making you happy makes us happy! We are exhilarated to know everything went so well during your stay and that Dera made for such a memorable experience. Please accept our special gratitude for recognizing her efforts, as she truly loves to deliver exceptional customer service to each and every guest. We appreciate your generous review and look forward to your next stay at Extended Stay America. Sincerely, Hotel Management
I like the location is clean and comfortable hotel the tv is in good programs everything is good and quiet I like this cain of hotel
Business response:
We are delighted you had an outstanding stay at Extended Stay America and that you loved all aspects of our hotel. Thank you for choosing us, and we look forward to hosting you again soon. Sincerely, Hotel Management
stinky hotel had terrible smell in lobby and in room.
Business response:
Richard, thank you for taking the time to review our hotel. We apologize for the inconvenience you had due to the smell, and that this impacted your stay. We have asked our housekeeping staff to look into your concerns. We appreciate your business and hope to have the opportunity to provide you with a better stay in the future. Sincerely, Hotel Management
Good place and confortable Is that I like it nice and clean
Business response:
Thank you for the wonderful feedback of your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you enjoyed our well-maintained property. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
Business response:
Thank you for your fabulous rating and letting us know your stay at Extended Stay America was exceptional. It was a pleasure having you as our guest, and we look forward to welcoming you again in the near future. Sincerely, Hotel Management
The property was well maintained and was very clean . However the front desk employee was very rude when it came to checking in it was to the point that if I would of had enough time to book another place to stay I would of .
Business response:
Thank you for being our guest and for taking time to share your feedback. While we are pleased that your stay was good and you appreciated our clean property, we apologize for the unpleasant experience with our front desk staff. Please be assured we will discuss your review and we hope the positive aspects of your visit will encourage you to visit us again. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Jacksonville - Lenoir Avenue East
How is Extended Stay America - Jacksonville - Lenoir Avenue East rated?
Extended Stay America - Jacksonville - Lenoir Avenue East has a 4.3 star rating with 1,257 reviews.
When is Extended Stay America - Jacksonville - Lenoir Avenue East open?
Extended Stay America - Jacksonville - Lenoir Avenue East is open now. It will close tomorrow at 12:00 a.m.