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Extended Stay America - Jacksonville - Lenoir Avenue East
- Hotels
- Jacksonville, FL
About this business
Location details
6961 Lenoir Ave., Jacksonville, FL, 32216, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It met my basic needs There were no utensils in the kitchen The smell of smoke was my biggest peeve Overall it was fairly clean. I wish they had cleaned the laundry room more regularly throughout the day. The staff were very kind. Many people actually live there because they have no credit they can’t rent apartments. They need a stricter smoking enforcement.
Business response:
Barbara, thank you for being our guest. We are glad that, overall, you were pleased with your stay. We are a non-smoking hotel, yet we do provide designated smoking areas for guests outside the building. Your feedback is important to us as we make every effort to accommodate the needs of all our guests. Meanwhile, we will also review your comments regarding the cleanliness issues you encountered with our housekeeping team and take steps to ensure we are more diligent going forward. We hope you will give us a second chance to... read more
Comfortable
Business response:
Casandra, thank you for rating your pleasant experience at Extended Stay America. We are glad to see you enjoyed your time with us and hope to welcome you again whenever your travels bring you back to the city. Sincerely, Hotel Management
Good if last choice Affordable and decently updated rooms. The beds are not comfortable and the room smelled like Marijuana upon arrival.
Business response:
Christopher, thank you for taking the time to give us your feedback on your recent stay at our hotel. We are glad your suite was to your satisfaction and that you found us to be of fair value. However, we are sorry for the inconvenience you experienced due to smoke. We are a non-smoking hotel, but on a rare occasion a guest does not comply. We appreciate you bringing this to our attention so we can address it right away. Also, your feedback regarding the bed will be shared with the appropriate team so that steps can be taken... read more
Comfortable
Beds could've been a little more comfortable and bigger for a one bed situation
Business response:
We are happy you were pleased with most of our services, but we apologize if your stay was not perfect. We encourage you to try us again as we are confident you will have a better experience. Sincerely, Hotel Management
The room was amazingly nice. Parking was horrible. Did not feel safe. One entrance, no parking available in plain site.
Business response:
Thank you for being our guest at Extended Stay America. We are glad overall you had a good time with us and loved our well-appointed accommodations. However, we are sorry for any inconvenience you encountered with regard to our parking. We hope to welcome you back and provide you with a seamless experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Jacksonville - Lenoir Avenue East
How is Extended Stay America - Jacksonville - Lenoir Avenue East rated?
Extended Stay America - Jacksonville - Lenoir Avenue East has a 3.2 star rating with 2,265 reviews.
When is Extended Stay America - Jacksonville - Lenoir Avenue East open?
Extended Stay America - Jacksonville - Lenoir Avenue East is open now. It will close tomorrow at 12:00 a.m.