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Extended Stay America - Jacksonville - Lenoir Avenue East
- Hotels
- Jacksonville, FL
About this business
Location details
6961 Lenoir Ave., Jacksonville, FL, 32216, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
good job been coming here 6 years never a big complaint
Business response:
Thank you for your continued patronage over the years, we sincerely appreciate your loyalty. It is always a pleasure to have you as our guest, and we look forward to your return visit. Sincerely, Hotel Management
Business response:
Alexis, thank you for the perfect rating. We are glad you had a wonderful time at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management
not So ok The bed had a stain on the mattress cover not sure what it was but that should have never been put on a bed!!! When I went to the desk I had to wait 10 minutes before anyone came to the desk!! The young clerk took a photo of my photo and said she’s talk to her mgr. I passed her in the hallway I asked her if she spoke to her mgr said I was going to get 20%?tajen off still hasn’t happened I think I should get more of a discount it was gross
Business response:
Patrick, thank you for being our guest. We apologize for the issues you encountered in your room and for the inconvenience you experienced. We have shared your concerns with our team to ensure this doesn't happen again. We value your business and truly hope you will give us another chance to prove that we are committed to providing an excellent experience. Sincerely, Hotel Management
Business response:
We are delighted you had a great stay at Extended Stay America. Thank you for the nice rating, and we look forward to hosting you again soon. Sincerely, Hotel Management
Business response:
Kimberly, we appreciate your gracious rating about your stay at Extended Stay America. It means a lot for us to learn that we met all of your expectations. Thank you for being our guest, and we look forward to a future visit. Sincerely, Hotel Management
Business response:
Thank you for choosing Extended Stay America and for the five-star rating. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Business response:
Timothy, thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
Friendly desk clerks, clean rooms, quiet and comfortable
Business response:
Sheldon, thank you for your excellent review of Extended Stay America. It is always our goal to provide the cleanest accommodations along with the friendliest service, and we are delighted to learn this was your experience. Your compliments will be shared with our front desk associates, as it will put a smile on their faces. We enjoyed having you as our guest, and we look forward to welcoming you again for another relaxing stay. Sincerely, Hotel Management
No ice machine had to use ice trays not to my liking
Frequently asked questions about Extended Stay America - Jacksonville - Lenoir Avenue East
How is Extended Stay America - Jacksonville - Lenoir Avenue East rated?
Extended Stay America - Jacksonville - Lenoir Avenue East has a 3.2 star rating with 2,163 reviews.
When is Extended Stay America - Jacksonville - Lenoir Avenue East open?
Extended Stay America - Jacksonville - Lenoir Avenue East is open now. It will close tomorrow at 12:00 a.m.