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Extended Stay America - Jacksonville - Lenoir Avenue East
- Hotels
- Jacksonville, FL
About this business
Location details
6961 Lenoir Ave., Jacksonville, FL, 32216, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The sheets on the bed were dirtt
Business response:
Thank you for sharing your review with us. We apologize for the inconvenience you had due to the unclean bedsheets. We will relay your concern to our housekeeping team to be diligent. Your rating is appreciated, and we hope you will afford us another opportunity to serve you. Sincerely, Hotel Management
Business response:
Thank you for being our guest at Extended Stay America. We take great pride in providing our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure to accommodate you, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Lazaro, thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for a flawless experience. Sincerely, Hotel Management
50/50 Hotel if you get a deal So this is the second time i stayed here with 2 totally different results. First stay the younger women at front desk were a bit rowdy but fast with service, the room seemed overall clean until leaving and thats when i noticed a few (2)bugs that must've came out when the lights were off. Second stay front desk had much older women that weren't as tech savy as the younger rowdy women so it took longer to check in. There were no bugs this time but the shower was dirty and the room was a bit off co... read more
Business response:
Anthony, thank you for returning to our hotel. We are sorry for the inconvenience you had upon check-in and that your room was not up to your expectations. Your feedback has been discussed with the appropriate team members to improve our accommodations and services moving forward. We value your comments and hope you will return so we can make it up to you. Sincerely, Hotel Management
Business response:
Deonte, thank you for letting us know your visit to Extended Stay America was perfect in every way. We appreciate you being our guest and look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for a flawless experience. Sincerely, Hotel Management
Wonderful customer service
Business response:
Lakesha, thank you for the glowing review of Extended Stay America. It’s a pleasure to know you had a great stay with us and were impressed by the service provided by our courteous associates. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management
There are about 8 hotels within feet of each other here. This extended stay is a great stay at a great price. Staff is friendly which is always great.
Business response:
Jon, thank you for your kind review. We are happy you enjoyed your stay at the Extended Stay America. It is our goal to deliver great value at a fair price, and we like hearing that we have accomplished just that. We believe that our fresh and comfortable accommodations and excellent customer service make us an exceptional choice. We appreciate your business and hope to welcome you again the next time you are in the area! Sincerely, Hotel Management
Business response:
Deborah, thank you for being our guest. We are pleased you enjoyed your stay overall, but it seems we may have missed meeting some of your expectations. We are sorry if we disappointed you, and we hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Jacksonville - Lenoir Avenue East
How is Extended Stay America - Jacksonville - Lenoir Avenue East rated?
Extended Stay America - Jacksonville - Lenoir Avenue East has a 3.2 star rating with 2,163 reviews.
When is Extended Stay America - Jacksonville - Lenoir Avenue East open?
Extended Stay America - Jacksonville - Lenoir Avenue East is open now. It will close tomorrow at 12:00 a.m.