This profile has been claimed by the business owner or representative.
Extended Stay America - Jacksonville - Lenoir Avenue East
- Hotels
- Jacksonville, FL
About this business
Extended Stay America Hotel Jacksonville - Butler Blvd. is located at 6961 Lenoir Ave E, Jacksonville, FL. This business specializes in Hotels & Motels and Other Lodging.
Location details
6961 Lenoir Ave., Jacksonville, FL, 32216, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Not sure I would stay there again The room was supposed to be non smoking but had a horrible odor to it. Breakfast is a joke. At 9:00AM on a Saturday there was coffee and four single granola bars out for breakfast.
Business response:
Please accept our apology for not living up to your expectations during your visit. We regret that you were not happy with our complimentary grab-and-go breakfast offerings and for the odor issue you experienced in your room. We have asked our housekeeping staff to make sure this room receives a deep clean to remove the smell. Your feedback is valuable as it will help us improve our facilities moving forward. We hope to have the opportunity to make it up to you at a future date. Sincerely, Hotel Management
Business response:
Kimberly, thanks for sharing your wonderful rating about your experience at the Extended Stay America. We are happy to see your stay with us was perfect in all the ways and hope we have the pleasure of hosting you again soon. Sincerely, Hotel Management
Nice, clean hotel but towels we're dirty with a having hair on it.
Business response:
Courtney, thank you for reviewing your stay. We never want to disappoint, so we are genuinely sorry for the issues you experienced. We appreciate you bringing this to our attention and we will ensure this does not happen again. Thanks for choosing us, and we hope you will consider returning the next time you are in the area. Sincerely, Hotel Management
sad exsperience not so good there was not a breakfast lake advertised was not told that the fold away bed would cost an extra $10.00 was no coffee pot ,had to ask for one ,had to ask for extra blanket ,no cooking equipment
Business response:
Thanks for the candid feedback. We are sorry fort eh inconvenience you experienced while here. Your feedback is appreciated as it will help us improve our service and facilities moving forward. It was a pleasure hosting you, and we hope to see you again soon. Sincerely, Hotel Management
The location of the hotel was great The shower did not drain the water while taking a shower. The water started draining slowly after we showered. I informed the front desk of the issue. Other than that everything was okay.
Business response:
Thank you for being our guest at Extended Stay America. We are happy to know our location was ideal for your needs and that you had an enjoyable visit with us. It was good to have you here, and we hope to welcome you back soon. Sincerely, Hotel Management
Very good The staff and manger is the best. Very good people,my room was clean.
Business response:
Here at Extended Stay America, we strive to provide outstanding service, and it is encouraging to receive confirmation that our efforts make a difference. Our team will be pleased to hear your compliments. We appreciate you sharing your nice comments and look forward to welcoming you back soon. Sincerely, Hotel Management
it was quite cozy everyboby is very nice when you get there.and the rooms are cozy
Business response:
Ben, thank you for sharing your amazing feedback with the fellow travelers online that you had at Extended Stay America. We are glad to know you loved the convenience of our location and were impressed with the service provided by our courteous associates. It was a pleasure hosting you, and we hope to see you again soon. Sincerely, Hotel Management
Love it Stay was good. Very clean and friendly staff
Business response:
Veronica, thank you for the 5-star review. We are delighted your visit with us was exceptional and hope you plan to come and see us again at Extended Stay America. Sincerely, Hotel Management
Very nice place Very Clean and friendly staff. Here for work and I feel at home
Business response:
Veronica, many thanks for sharing your 5-star rating of Extended Stay America. We are delighted we exceeded your expectations for a fun-filled visit to our area. We hope to have the pleasure of welcoming you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Jacksonville - Lenoir Avenue East
How is Extended Stay America - Jacksonville - Lenoir Avenue East rated?
Extended Stay America - Jacksonville - Lenoir Avenue East has a 4.3 star rating with 1,258 reviews.
When is Extended Stay America - Jacksonville - Lenoir Avenue East open?
Extended Stay America - Jacksonville - Lenoir Avenue East is open now. It will close tomorrow at 12:00 a.m.