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Extended Stay America - Juneau - Shell Simmons Drive
- Hotels
- Juneau, AK
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1800 Shell Simmons Dr., Juneau, AK, 99801, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
It was a pleasure having you as our guest at Extended Stay America. We strive daily to please our guests and your feedback tells us we are meeting those goals. Thank you for taking the time to share your perfect rating. We look forward to your return visit. Sincerely, Hotel Management
Thre room was neat and clean. We did however have a stopped up bathroom sink. We got in Wednesday night and told staff Thursday morning. We told staff again Friday morning. We told staff again Friday evening and then someone came and fixed it. We were leaving at 5:30 am Saturday morning.
Business response:
Thank you for being our guest and for taking time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. Thanks for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Always great!! Never an issue!!
Business response:
It feels good to know you are a loyal guest at Extended Stay America. Thanks for letting us know everything went well during your stay and that we could meet your expectations for an excellent stay. We appreciate your review and look forward to welcoming you again soon. Sincerely, Hotel Management
Convenient, close to the airport. Several eating establishments nearby in case you don't have a car.
Business response:
Randy, thank you for being our guest. We are delighted to know our convenient location was the highlight of your great stay. It was a pleasure to have you as a guest Extended Stay America, and we hope to see you again soon. Sincerely, Hotel Management
Nice room, great location, pool looked inviting althou i didn't pack for that. Great coffee at the free grab and go breakfast. The only downside i experienced was the internet was kind of a pain to login into, which you apparently have to do daily. More of a slight inconvenience really. I'd definitely stay there again.
Business response:
Thank you for being our guest and for taking time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and that our location was perfect for your needs. Your feedback in regard to internet connectivity will be shared with the respective team so that corrective measure can be taken. Thanks for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Affordable & decent Affordable and decent place close to the airport
Business response:
Jennifer, thank you for the great review! We love knowing how pleased you were with our location and appreciated the easy access to the airport Thank you for choosing the Extended Stay America. We hope you will make the same choice when your travels bring you back to our area. Sincerely, Hotel Management
Business response:
Jeff,thank you so much for the positive feedback. It’s a pleasure knowing your overall visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
My bathroom was not clean-toothpaste and other substances were smeared across the counter. I wanted to take a hot bath after 20 hours of traveling but the tub was coated with dried soap scum. And they no longer have a courtesy van which is one reason I booked there.
Business response:
Sally, thanks for the feedback. We apologize for not meeting your expectations for an exceptional stay and apologize for the cleanliness issue you encountered in your room. Your concerns are directed to our housekeeping team to ensure no guests experience the same moving forward. Please consider giving us an opportunity to make your next stay a better one. Sincerely, Hotel Management
Feels like home. There is a breakfast.morning staff are hospitable. Like the location closer to airport.
Business response:
We appreciate you choosing to stay at Extended Stay America and taking time to write a review. Thank you for your wonderful feedback about our comfortable hotel, our friendly and accommodating team, and the ease and variety of our grab-and-go breakfast. Your feedback is valuable, and we hope you will visit us again. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Juneau - Shell Simmons Drive
How is Extended Stay America - Juneau - Shell Simmons Drive rated?
Extended Stay America - Juneau - Shell Simmons Drive has a 4.1 star rating with 1,290 reviews.
When is Extended Stay America - Juneau - Shell Simmons Drive open?
Extended Stay America - Juneau - Shell Simmons Drive is open now. It will close tomorrow at 12:00 a.m.