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Extended Stay America - Juneau - Shell Simmons Drive
- Hotels
- Juneau, AK
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1800 Shell Simmons Dr., Juneau, AK, 99801, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Took 3 times to actually check in. First time had 4 people ahead of me and I gave up. It was taking forever. The 2nd try said they stepped away and to use phone in lobby to call them but no one ever showed up. They have full kitchen in the rooms but no dishes and not even a one cup coffee maker. Seems like it should at least have that. I probably wouldn't stay here again although it is extremely convenient to the airport. Continental breakfast consisted of instant oatmeal. That's all that was there that we saw.
Business response:
Thank you for being our guest. We are sorry for the poor service you received upon arrival and that you were unhappy with our grab-and-go breakfast offerings. Please know to ensure the cleanliness of the kitchenware, they are kept at the front desk and are delivered to your suite upon request. If we did not communicate this properly at check-in, please accept our apologies. Your feedback with regards to our breakfast will be shared with our Brand Leaders to enhance our future guests’ experiences. We hope you will give us ano... read more
Business response:
Joseph, we are so glad you enjoyed your time at Extended Stay America. Thank you for your wonderful rating, and we look forward to your next visit. Sincerely, Hotel Management
Business response:
Thank you for being our guest at Extended Stay America. We take great pride in providing our guests with a comfortable stay and rating like yours let us know we are on the right track. It was so good to have you here, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Thank you for taking the time to post a nice rating of Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management
Business response:
Thank you for your 5-star rating. We are delighted to know you loved each and every aspect of our hotel. We hope to welcome you back soon at Extended Stay America. Sincerely, Hotel Management
Very convienient and comfortable.
Business response:
Susan, thank you for being our guest at Extended Stay America. We are delighted to know you found our location ideal for your needs and enjoyed your comfortable accommodation. On behalf of everyone here, we look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
We appreciate you choosing our hotel and for providing your rating. It was good seeing you were satisfied with our service and facilities, but we are sorry that we couldn't hit the mark of your expectations for a perfect visit. We hope you'll choose to stay with us in the near future. Sincerely, Hotel Management
Easy walking distance from airport. Is pet friendly up to two pets per room.
Business response:
Thank you for being our guest at Extended Stay America. We are happy to know you liked our close proximity to the airport and were happy with our pet-friendly policy. It was a pleasure to have you here, and we hope to see you again soon. Sincerely, Hotel Management
Very closeto the airport. Check in was a little slow.
Business response:
Thank you for taking the time to review your stay at Extended Stay America. We’re happy to know our proximity to the airport was convenient for you and that overall you had a pleasant time with us. We appreciate your valuable feedback. Please come and see us again soon! Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Juneau - Shell Simmons Drive
How is Extended Stay America - Juneau - Shell Simmons Drive rated?
Extended Stay America - Juneau - Shell Simmons Drive has a 4.1 star rating with 1,290 reviews.
When is Extended Stay America - Juneau - Shell Simmons Drive open?
Extended Stay America - Juneau - Shell Simmons Drive is open now. It will close tomorrow at 12:00 a.m.