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Extended Stay America - Juneau - Shell Simmons Drive
- Hotels
- Juneau, AK
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1800 Shell Simmons Dr., Juneau, AK, 99801, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
very close to airport. easily walk there. nonsmoking room was definitly smoked in.
Business response:
Thanks for choosing Extended Stay America on your visit to our city. We are delighted to know you had a great time with us and that our convenient location was the highlight of your entire stay. Your experience is shared with our housekeeping department to do a deep cleaning of your room. It was a pleasure to have you as a guest, and we hope to see you again soon. Sincerely, Hotel Management
There's a walking trail right next to property that goes to the mall
Business response:
Carla, thanks for choosing Extended Stay America on your visit to our city. We are delighted to know you had a great time with us and that our convenient location was the highlight of your entire stay. Thank you once more for your comments, and we look forward to serving you on a future date. Sincerely, Hotel Management
Business response:
Thanks for being our guest. Our top priority is for you to have an enjoyable stay and from your five-star rating, it appears that we succeeded in that. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Walk to the airport is fast. Fast check in. Grab and go breakfast is convenient. Only real downside is the guest room doors slam shut really loud!
Business response:
Laura, thank you for staying at Extended Stay America. We are glad you liked our convenient location and complimentary grab-and-go breakfast. We value your feedback as it will help us improve moving forward. It was a pleasure having you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Very convenient. Efficient. I have stayed there regularly over the years when I am flying out early or arriving late.
Business response:
Thank you for returning to stay at Extended Stay America. We are glad you had a great time here and that our hotel met all of your needs. Thanks for being our guest, and we look forward to welcoming you back soon. Sincerely, Hotel Management
The manager was great. There is one issue I had but I will take to the manager about it.
Business response:
Dave, thank you for taking the time to review your visit at Extended Stay America. Our goal is for every guest to have a great experience, so we are delighted to know you thoroughly enjoyed your stay with us. We'll be sure to share your compliments with the associate you mentioned. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Good stop on the way to Yakutat! Convenient location-reasonable price.
Business response:
Thank you for the nice review. We are pleased you found us to be a good value and that our location was perfect for your needs. Thank you for choosing Extended Stay America, and we look forward to your next stay! Sincerely, Hotel Management
Took 3 times to actually check in. First time had 4 people ahead of me and I gave up. It was taking forever. The 2nd try said they stepped away and to use phone in lobby to call them but no one ever showed up. They have full kitchen in the rooms but no dishes and not even a one cup coffee maker. Seems like it should at least have that. I probably wouldn't stay here again although it is extremely convenient to the airport. Continental breakfast consisted of instant oatmeal. That's all that was there that we saw.
Business response:
Thank you for being our guest. We are sorry for the poor service you received upon arrival and that you were unhappy with our grab-and-go breakfast offerings. Please know to ensure the cleanliness of the kitchenware, they are kept at the front desk and are delivered to your suite upon request. If we did not communicate this properly at check-in, please accept our apologies. Your feedback with regards to our breakfast will be shared with our Brand Leaders to enhance our future guests’ experiences. We hope you will give us ano... read more
Business response:
Joseph, we are so glad you enjoyed your time at Extended Stay America. Thank you for your wonderful rating, and we look forward to your next visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Juneau - Shell Simmons Drive
How is Extended Stay America - Juneau - Shell Simmons Drive rated?
Extended Stay America - Juneau - Shell Simmons Drive has a 4.1 star rating with 1,303 reviews.
When is Extended Stay America - Juneau - Shell Simmons Drive open?
Extended Stay America - Juneau - Shell Simmons Drive is open now. It will close tomorrow at 12:00 a.m.