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Extended Stay America - Kansas City - Airport
- Hotels
- Kansas City, MO
About this business
Location details
11712 NW Plaza Cir., Kansas City, MO, 64153, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
There were only cereal bars for breakfast with no beverages. It would be nice to know what type of breakfast is available. I would not have chosen the hotel if I knew they didn’t have breakfast.
Business response:
Dear Caronda, Thank you for being our guest. We understand that starting your day with a good breakfast is crucial, and we are sorry to hear that your experience wasn't up to your expectations. We always strive to be transparent, so we apologize for any miscommunication and frustration this may have caused. It was a pleasure having you as our guest, and we look forward to exceeding your expectations on your next visit.Sincerely,Hotel Management
I stayed there a total of three weeks and I’m very happy I did. The staff is wonderful very polite and kind and helpful. I will always stay there every time I go back to Kansas City.
Business response:
Dear Freddy, Thank you for providing us with your feedback regarding your recent stay at Extended Stay America. Our associates are truly sincere in their level of service and genuine hospitality. We love it when their efforts are recognized and when we get to read how they made our guests feel welcome. Reviews like yours solidify the daily standards we strive to achieve for each guest! It was our pleasure hosting you, and we love knowing that we will be your hotel of choice every time you are in Kansas City.Sincerely,Hotel M... read more
I especially liked the fact that I had a suite with the kitchen in the 2 weeks I cooked everyday never once saw a roach or anything of the sort. I’ve been to hotels with regular rooms and always see roaches at some point. I have to give a shout to the staff. All of the ladies were very courteous and eager to make my stay comfortable. This will be where I stay every time I come here.
Nah am Flughäfen und preislich angemessen. Alles in Ordnung.
The stay was great
Business response:
Dear Scott, Thank you for sharing fantastic feedback about your stay at Extended Stay America! Our entire team is thrilled that you had a great experience. It was a pleasure hosting your visit, and we look forward to hosting it again soon.Sincerely,Hotel Management
It was very clean, very nice and very well decorated
Business response:
Dear Joseph, Thank you for choosing Extended Stay America. We're delighted to see that you enjoyed your stay and appreciate your kind remarks highlighting our cleanliness and decor. We strive to provide exceptional service and ambiance to all our guests, and we hope to welcome you back for another enjoyable stay soon.Sincerely,Hotel Management
Friendly staff, not the cleanest. But overall it was good for the price.
Clerk must have been new because it took a while to check in. Also shower wall had clumps of hair stuck to it. Counter top in kitchen was missing its edge.
Business response:
Dear THEODORE H, Thank you for choosing our hotel during your visit to our area. Our goal is to provide an outstanding stay for every guest; therefore, we apologize for the inconvenience you encountered. We cannot thank you enough for your patience and understanding. We are grateful for your time and hope you will revisit so we can provide the seamless, exceptional experience that you deserve.Sincerely,Hotel Management
Hard beds
Business response:
Dear Julee, Thank you for staying at our hotel and for your candid feedback. We want our guests to have a comfortable stay and a restful night’s sleep, so we are sorry that you found your mattress uncomfortable. Our front desk is always available and happy to make you comfortable. We continually work to improve our accommodations, and we appreciate you sharing your comments. We hope you will stay with us again; we are confident you will have the exceptional stay you deserve.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Kansas City - Airport
How is Extended Stay America - Kansas City - Airport rated?
Extended Stay America - Kansas City - Airport has a 3.4 star rating with 2,388 reviews.
When is Extended Stay America - Kansas City - Airport open?
Extended Stay America - Kansas City - Airport is open now. It will close tomorrow at 12:00 a.m.