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Extended Stay America - Kansas City - Airport
- Hotels
- Kansas City, MO
About this business
Property Location When you stay at Extended Stay America - Kansas City - Airport - Plaza Circle in Kansas City, you'll be near the airport and convenient to Harley-Davidson Factory. This hotel is within the region of Zona Rosa and Shoal Creek Living History Museum.Rooms Make yourself at home in one of the 109 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and stovetops. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless Internet access k... read more
Location details
11712 NW Plaza Cir., Kansas City, MO, 64153, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Wouldn’t come back There was a old bottle of water near the bed and an old cigarette stuck under the counter leg that was dislodged when I put my bag on the counter. The entire floor in the unit is vinyl. There was not one pot, pan, dish, coffee maker etc. When I checked out and mentioned it I was told the front desk staff was supposed to advise of this and provide a dish pack on request. No such mention was made.
Business response:
Dear guest, thank you for the feedback about your stay at our hotel. We apologize for the staffing service and cleanliness issues you experienced while you were here. To make sure this does not happen again, we are actively working with the front desk and housekeeping teams to improve our future guest experience. We appreciate your comments as they will only help us improve, and we hope you will give us another opportunity to provide you with the excellent service you deserve. Sincerely, Hotel Management
Goof. Good for extra days. There's a kitchen
Business response:
Orlando, thank you for choosing Extended Stay America. We are thrilled to know we exceeded your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
It’s nice that kitchen area and bathroom are laminate flooring. Clean carpet in the bed area.
Business response:
Cristina, thank you for selecting Extended Stay America and rating your experience highly. Your satisfaction is essential to us; therefore, we are delighted to know how happy you were with your well-appointed suite. It was our pleasure hosting you, and we hope to welcome you back soon for another enjoyable stay. Sincerely, Hotel Management
No breakfast as advertised. Hard to locate cront desk help understaffed. For those reasons I wont be back. Staff usually always just outside smoking.
The staff is great and the rooms are great and very clean only one thing I don't like about it is the parking lot needs to be a lot bigger. No place or spots to park in. It was full
It appears that this property is being renovated, and it desperately needs it. My room seemed to be upgraded already, and it was clean. What I was not impressed with is that it is advertised on Expedia that you receive a complementary breakfast and that is not true. Please correct that so that others do not have to experience the disappointment and inconvenience that I did.
Business response:
Cheryl, thank you for your review, and it's nice to know you enjoyed your overall stay with us. However,we aresorry the breakfast offerings were not to your liking. We will make note of your feedback as we plan any changes to our breakfast offerings. We're pleased you chose our hotel for your visit to our area, and we hope you will stay with us again soon. Safe travels. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Kansas City - Airport
How is Extended Stay America - Kansas City - Airport rated?
Extended Stay America - Kansas City - Airport has a 4.2 star rating with 1,441 reviews.
When is Extended Stay America - Kansas City - Airport open?
Extended Stay America - Kansas City - Airport is open now. It will close tomorrow at 12:00 a.m.