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Extended Stay America - Kansas City - Airport
- Hotels
- Kansas City, MO
About this business
Property Location When you stay at Extended Stay America - Kansas City - Airport - Plaza Circle in Kansas City, you'll be near the airport and convenient to Harley-Davidson Factory. This hotel is within the region of Zona Rosa and Shoal Creek Living History Museum.Rooms Make yourself at home in one of the 109 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and stovetops. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless Internet access k... read more
Location details
11712 NW Plaza Cir., Kansas City, MO, 64153, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
When I checked in I wasn't told where anything was I was just given a key and dismissed. The room was not thoroughly cleaned.
Business response:
Timothy, thank you for staying with us. We apologize for your disappointment with the in-suite amenities. Since our suites are designed for guests staying multiple nights desiring home-like living, these guests often bring their own bath amenities such as hairdryers and toiletries. These items are available and complimentary at the front desk at any time. Kitchenware for your suite is also available and kept at the front desk to ensure cleanliness, and our team gladly delivers these items to yoursuite. Your feedback is appre... read more
Everything was good except shower area was dirty
Nothing that stood out
Business response:
Please accept our apologies for not meeting your expectations. We appreciate your business and value you as a guest. We are sorry for your experience and hope to have an opportunity in the future to provide you with the hospitality for which we are known. Sincerely, Hotel Management
Wouldn’t come back There was a old bottle of water near the bed and an old cigarette stuck under the counter leg that was dislodged when I put my bag on the counter. The entire floor in the unit is vinyl. There was not one pot, pan, dish, coffee maker etc. When I checked out and mentioned it I was told the front desk staff was supposed to advise of this and provide a dish pack on request. No such mention was made.
Business response:
Dear guest, thank you for the feedback about your stay at our hotel. We apologize for the staffing service and cleanliness issues you experienced while you were here. To make sure this does not happen again, we are actively working with the front desk and housekeeping teams to improve our future guest experience. We appreciate your comments as they will only help us improve, and we hope you will give us another opportunity to provide you with the excellent service you deserve. Sincerely, Hotel Management
Goof. Good for extra days. There's a kitchen
Business response:
Orlando, thank you for choosing Extended Stay America. We are thrilled to know we exceeded your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Kansas City - Airport
How is Extended Stay America - Kansas City - Airport rated?
Extended Stay America - Kansas City - Airport has a 4.2 star rating with 1,469 reviews.
When is Extended Stay America - Kansas City - Airport open?
Extended Stay America - Kansas City - Airport is open now. It will close tomorrow at 12:00 a.m.