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Extended Stay America - Kansas City - Airport
- Hotels
- Kansas City, MO
About this business
Location details
11712 NW Plaza Cir., Kansas City, MO, 64153, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Good choice I love staying at this hotel. Staff is friendly and caring. The beds are so very comfortable. So are the pillows and blankets. I have stayed there multiple times, and I just like it very much.
Excellent value, location, and very convenient for travelers
Business response:
Dear Rickk, thank you for staying with Extended Stay America and posting your review. We are glad you enjoyed most of your stay and found us to be of great value. We are happy our convenient location made your stay a great one. It was a pleasure hosting you, and we look forward to seeing you again on your next visit. Sincerely,Hotel Management
Last minute stay Overall not a bad hotel, daughter found hairs on what was supposed to be a clean towel, large frozen bottle of water in freezer also.
Business response:
Dear Dean, thank you for your feedback. We apologize that our housekeeping staff overlooked some areas in your room. This does not meet our standards; therefore, we are very disappointed that this was your experience. We are committed to making sure this does not happen again, and we are grateful for your patience during your time with us. Thank you once more, and we hope to see you again.Sincerely,Hotel Management
No way to get ice. C
Lots of people loitering in parking lot at all times of the night
Business response:
Dear John, thank you for taking the time to tell us about your visit. We are happy your overall stay was enjoyable, but we want it to be perfect. We always want to exceed our guests' expectations; therefore, we genuinely apologize for not doing so during your time with us. Sincerely, Hotel Management
Bed was not made, fire alarm keep going off and very dull/not comfy pillows
Business response:
Dear Brett, thank you for taking the time to share about your stay. We are always excited to receive positive comments from our guests, but we are also grateful to learn from detailed comments like yours. We continually strive to improve our services, and we appreciate your feedback. We hope to have another chance to welcome you on a future visit. Sincerely, Hotel Management
Barely clean room, the walls were damaged, only a sheet on the bed, dim parking lot and no security, floors were dirty and I left about 5 hours after I checked in because I couldn't sleep well at all in that room. I won't be coming back.
Business response:
Dear Ryan, thank you for your feedback. Please accept our apologies, as we never mean to disappoint our guests. We would have been happy to try and resolve the issue or move you to another room upon request. While we know this cannot change your recent experience with us, please know for future visits, our front desk is available at any hour to help make your stay comfortable as possible. Thank you once more for choosing us; we appreciate your business.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Kansas City - Airport
How is Extended Stay America - Kansas City - Airport rated?
Extended Stay America - Kansas City - Airport has a 3.4 star rating with 2,342 reviews.
When is Extended Stay America - Kansas City - Airport open?
Extended Stay America - Kansas City - Airport is open now. It will close tomorrow at 12:00 a.m.