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Extended Stay America - Kansas City - Airport - Tiffany Springs
- Hotels
- Kansas City, MO
About this business
Location details
9701 N. Shannon Ave., Kansas City, MO, 64153, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Not what we needed in an emergency Snow storm Power outage. Booked two nights via Hotels.com, but when I went to lobby to add an additional night, they just charged me a higher rate and I get no credit from Hotels.com. When I checked in they billed me a higher rate than my reservation, when I pointed out overcharge they gave me credit. They also downgraded our room to a smaller and less bed space.
Business response:
Kenneth, thank you for being our guest. We are disappointed to read your review and offer our sincere apologies for the poor service you received from our associates while you were here. Your feedback is discussed with the concerned team to take the necessary remedial actions ensuring we deliver better guest experiences going ahead. Please consider a return visit to our hotel so that we can provide you with a better stay on a future date. Sincerely, Hotel Management
Business response:
Dustin, thank you for your terrific rating of Extended Stay America. We are pleased your stay with us was an excellent one, and we look forward to welcoming you back again soon. Sincerely, Hotel Management
Business response:
Lara, thank you for your gracious rating of Extended Stay America. We are happy to see your stay was pleasant in every way and hope we have the pleasure of hosting you again. Sincerely, Hotel Management
Business response:
Kelly, thank you for choosing Extended Stay America and for the five-star rating. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Location Location Location If it wasn't for the area we would of extended our a longer stay.
Business response:
Thank you for being our guest. We are delighted to know our ideal location was the highlight of your stay. It was a pleasure to have you as a guest Extended Stay America, and we hope to see you again soon. Sincerely, Hotel Management
Business response:
Sheena, thank you for sharing your wonderful rating about your experience at the Extended Stay America. We are happy to see your stay with us was perfect in all the ways and hope we have the pleasure of hosting you again soon. Sincerely, Hotel Management
Good airport proximity, nice staff. I wish I'd realized that they're was not many options for breakfast.
Business response:
Jane, thank you for choosing Extended Stay America for your needs. We are delighted to know you liked our proximity to the airport and that you were impressed with our courteous associates. Your concern regarding our breakfast will be discussed with our Brand Leaders when updating our selections moving forward. We hope you’ll choose us again on your next trip to our area. Sincerely, Hotel Management
Business response:
Zak, thank you for your 5-star rating. Our aim is to provide an excellent stay, and we are happy you experienced the same with us at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back again soon. Sincerely, Hotel Management
Opción cerca del aeropuerto El hotel está en buena ubicación, cerca del aeropuerto. Las instalaciones son viejas pero en buen estado.
Business response:
Edgar, thank you for choosing us. We are pleased to know you liked our well-maintained facilities and that you found our location appropriate for your needs. It was a pleasure to have you as a guest, and we hope to see you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Kansas City - Airport - Tiffany Springs
How is Extended Stay America - Kansas City - Airport - Tiffany Springs rated?
Extended Stay America - Kansas City - Airport - Tiffany Springs has a 4.1 star rating with 1,087 reviews.
When is Extended Stay America - Kansas City - Airport - Tiffany Springs open?
Extended Stay America - Kansas City - Airport - Tiffany Springs is open now. It will close tomorrow at 12:00 a.m.