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Extended Stay America - Kansas City - Airport - Tiffany Springs
- Hotels
- Kansas City, MO
About this business
Location details
9701 N. Shannon Ave., Kansas City, MO, 64153, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Adequate accommodations Our mini suite was very nice and quiet. The bed was comfortable and the bathroom was clean. The shower was ok. We were disappointed in the “grab & go” breakfast but there was a Cracker Barrel nearby that was delicious! The location was perfect for us. Our room didn’t have any hangers to hang up clothes or a coffee maker. We had a hard time finding the hotel since it is behind a Sleep Inn and there is no signage. We used GPS to find it, though.
Business response:
Angela, thank you for choosing Extended Stay America for your recent visit. We love knowing how much you enjoyed your room and that you had a comfortable night's rest. We appreciate your feedback and hope you will return soon for another relaxing stay. Sincerely, Hotel Management
Business response:
Jacob, thank you for being our guest and for rating your experience. We regret to have missed the opportunity to provide you with a perfect stay. Please give us another chance to prove that we are committed to providing an excellent guest experience. Sincerely, Hotel Management
Staff was incredibly friendly. Hotel was ok but tv was in a weird position. I moved a dresser slightly so I could watch tv in bed.
Business response:
Thank you for taking the time to review your stay at Extended Stay America. We're delighted to know you were pleased with the service provided by our associates and that overall you had a pleasant time with us. We appreciate your feedback and look forward to your next visit. Sincerely, Hotel Management
The rooms were somewhat older and had a smell to them. We booked and prepaid to have one room for 2 adults and 3 kids but none were available. The front desk clerk was helpful, and thankfully we have teenagers so we were able to utilize a second room. We were only there for one night. I would not stay here again.
Business response:
Thank you for your overnight stay at our hotel. We apologize for the reservation issues you had at the time of check-in. Although we were able to accommodate you and your family well, we are sorry this impacted your overall experience. Please know we have discussed with the team to ensure we are more diligent going forward. We hope you will reconsider us another time so we can provide you with a much more satisfying experience. Sincerely, Hotel Management
Business response:
Thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for a much better experience. Sincerely, Hotel Management
Business response:
All of us at Extended Stay America appreciate your wonderful rating. We are glad you had an enjoyable stay and would love to see you again soon. Sincerely, Hotel Management
Business response:
Thank you for sharing the wonderful rating about your experience at Extended Stay America. We are happy to see your stay was pleasant in every way, and we hope to have the pleasure of hosting you again. Sincerely, Hotel Management
Quite place to chill and layout is real nice i liked.
Business response:
It was our pleasure accommodating you at Extended Stay America, and we are glad to know you enjoyed your stay with us. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management
Fabulous service, awful smell We were visiting an ill family member that lives in a senior center just down the road, so the location was fantastic. Service was outstanding. I had booked the wrong type of room, and even though we checked in really late (after 11 pm), the front desk was patient and very accommodating in getting us changed to a suite style room (to help us sleep better with a three year old)! She also got us sheets and blankets for the pullout bed. My son got into some cake the next morning, and a housekeeper ... read more
Business response:
Kathryn, thank you for taking the time to give us feedback on your recent stay. Even though our guest rooms are smoke-free, we occasionally have violations of this rule. We take these incidents seriously, and we thank you for bringing this to our attention. We are happy that our hospitality and other outstanding features helped make this a pleasant experience for you. We hope to welcome you back in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Kansas City - Airport - Tiffany Springs
How is Extended Stay America - Kansas City - Airport - Tiffany Springs rated?
Extended Stay America - Kansas City - Airport - Tiffany Springs has a 3.3 star rating with 1,752 reviews.
When is Extended Stay America - Kansas City - Airport - Tiffany Springs open?
Extended Stay America - Kansas City - Airport - Tiffany Springs is open now. It will close tomorrow at 12:00 a.m.