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Extended Stay America - Kansas City - Airport - Tiffany Springs
- Hotels
- Kansas City, MO
About this business
Location details
9701 N. Shannon Ave., Kansas City, MO, 64153, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Little slow to understand room key disbursement. No ice machines that I was made aware of. And I'm a. 57 yr old make that showed obvious signs of needing a room on ground level yet was assigned 317
Business response:
John, thank you for your review of our hotel. We are sorry we were not able to provide you the room of your choice. We will make sure on your next visit; you will not be disappointed. Thank you once again, and we hope to welcome you back soon. Sincerely, Hotel Management
Safe and well lite up even though you had to call out to get staff member to come to front desk.
Business response:
Thank you for being our guest. We are pleased you enjoyed your stay overall, but it seems we missed meeting some of your expectations. We are sorry if we disappointed you, and we hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
It needs an update, but the rooms were comfortable, clean and adequate for our needs. We were most grateful for getting a good price compared to otber hotels in the area.
Business response:
Debbie, thank you for being our guest and for taking the time to review your experience at Extended Stay America. We are so pleased that your experience was positive and that you found us to be a great value. We are also glad you liked your spotless, comfortable room. Your suggestions are appreciated, and we hope that you will choose to stay with us again. Sincerely, Hotel Management
I was disappointed with the overall condition of the room, although the bed was clean. A very dated room, not expected from the outside of the property. The breakfast area was about as bad as could be, offering nothing but vending machines and packaged muffins.
Business response:
Michael, thank you for staying at our hotel. We are sorry you were unhappy with our room and regret not meeting your expectations with our breakfast offerings. Your concern will be shared with our brand leaders to determine new breakfast choices. We do hope you will stay with us another time so we can provide you with a much more satisfying experience. Sincerely, Hotel Management
We booked this hotel last minute and got the last room available. The check in process was great. The man at the front desk was nice and helpful and checked us in very quickly. I really only have 2 complaints. Our refrigerator didn’t work in the room and the “breakfast” choices were not good. I was hoping for more fresh fruits instead of just muffins and granola bars. Other than that our stay was good for what we paid.
Business response:
Courtney, thank you for being our guest at Extended Stay America. We are glad to know you enjoyed your time with us and that you were impressed with the great service delivered by our front desk. However, we regret the maintenance issue you encountered in your room and regret not meeting your expectations with our breakfast offerings. We will share your feedback with the appropriate team. Thank you again, and we hope to see you soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Kansas City - Airport - Tiffany Springs
How is Extended Stay America - Kansas City - Airport - Tiffany Springs rated?
Extended Stay America - Kansas City - Airport - Tiffany Springs has a 3.3 star rating with 1,770 reviews.
When is Extended Stay America - Kansas City - Airport - Tiffany Springs open?
Extended Stay America - Kansas City - Airport - Tiffany Springs is open now. It will close tomorrow at 12:00 a.m.