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Extended Stay America - Kansas City - Airport - Tiffany Springs
- Hotels
- Kansas City, MO
About this business
Location details
9701 N. Shannon Ave., Kansas City, MO, 64153, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great just need better breakfast maybe some cereal
Business response:
Sharon, thank you for posting a review of your stay at Extended Stay America. We're glad to know overall you enjoyed your time while you were here, but we're sorry our grab-and-go breakfast was not to your liking. We have made a note of your feedback as we plan any changes to our selections. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
The hotel was easy to find. Check in was very quick and easy. The room could have been a little cleaner, there was a little bit of toothpaste in the bathroom sink, and the kitchenette sink was full of water with a stopper. It seemed like the housekeepers probably forgot to empty it after cleaning the room. The beds were comfortable enough and the hotel, though quite full, was still very quiet. The Grab-n-Go breakfast (packaged muffins, granola bars, etc.) was a little more bare than we expected, but I guess they really mean ... read more
Business response:
Ed, thank you for choosing to stay with us at Extended Stay America. We're delighted to know you were pleased with the service provided by our front desk associates and that you found us to be at a fair price. However, we regret the housekeeping issues you encountered in your room. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Just needed to stay one night before we left at the airport. It was fine and everyone was nice. A little dated and not super clean but overall was fine. The breakfast was very minimal but that was OK as well. It was a good price.
Business response:
Laurence, we appreciate you choosing our hotel. Although you had a pleasant stay, we apologize as we couldn't hit the mark of your expectations for a perfect visit. Your feedback regarding the condition of our property and our breakfast offerings will help us improve our future guests' experiences. We hope to have another chance so we can deliver you an exceptional experience. Sincerely, Hotel Management
Great stay!!! Staff friendly!!! Great pool!!! Clean!!!
Business response:
Thank you for the excellent review of Extended Stay America. We're thrilled to know you loved the service provided by our superb associates and that you had a great time with us. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
The staff was great and very friendly. The other people staying there was friendly as well. We had a great time!
Business response:
Thank you for posting your kind review of Extended Stay America. Our goal is to provide an exceptional experience for each of our guests. It was a pleasure to read about the service you received from our staff. They will be pleased to hear their efforts are noticed and appreciated by our guests. We look forward to seeing you again soon. Sincerely, Hotel Management
It wasn't the cleanest hotel we've ever stayed in but it wasn't visibly filthy either. There were stripped out screws on most fixtures and door handles. The staff was very friendly and helpful.
Business response:
Thank you for posting a review of your visit. We're glad to know you were pleased with the service you received from our associates, but we're sorry for the cleanliness and maintenance issues you encountered while you were here. We have discussed your feedback with the appropriate team to fix the problems you mentioned. We hope to have a second chance to provide you with the stay you deserve in the near future. Sincerely, Hotel Management
Breakfast could have had a few more choices, some juice or water
Business response:
We appreciate being our guest at Extended Stay America. It was a pleasure knowing everything went well during your visit and that we could meet your expectations for a great stay. Thank you for your constructive feedback concerning the breakfast, and we look forward to serving you again soon. Sincerely, Hotel Management
Paid for 5 rooms for 2 nights. One room AC was noisy. We were changed. Another room smelled like the rug was urinated on. Had to buy some spray. Daughter put up with it rather than complain. Faucet was plugged in bathroom. Rooms were small for am extended stay. .
Business response:
Thank you for sharing feedback. We are truly sorry for the cleanliness issue you experienced. Our housekeeping staff takes pride in what they do daily and we also have processes in place to double check each room prior to occupancy by the next guest. We fell short in our processes and are reviewing them so that this does not happen again. Once more, we do apologize and hope you will afford us an opportunity to redeem ourselves in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Kansas City - Airport - Tiffany Springs
How is Extended Stay America - Kansas City - Airport - Tiffany Springs rated?
Extended Stay America - Kansas City - Airport - Tiffany Springs has a 4.2 star rating with 1,131 reviews.
When is Extended Stay America - Kansas City - Airport - Tiffany Springs open?
Extended Stay America - Kansas City - Airport - Tiffany Springs is open now. It will close tomorrow at 12:00 a.m.