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9701 N. Shannon Ave., Kansas City, MO, 64153, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
Great staff and very nice. And also you can grill by the pool
Business response:
Thank you for being our guest at Extended Stay America. We're delighted to know you were impressed with the service provided by our excellent associates and that you had a great time at the pool area. We hope to be your hotel of choice if another visit to our area is in your plans. Sincerely, Hotel Management
Thank you for tranportation and leaving car at hotel while gone.
Business response:
Thank you for rating your nice experience at Extended Stay America. It is always our attempt to provide a comfortable stay for each guest, and we are glad to see we accomplished this while you were here. We hope to be your hotel of choice whenever you return to the area. Sincerely, Hotel Management
Parking was always full and the front desk was always missing staff to help
Business response:
Thank you for staying at our hotel and for sharing your concerns. Please accept our sincerest apologies for our lack of responsiveness and regret the inconvenience caused due to the parking. The service that you described is not typical, and steps have been taken to address the issue. We hope you will choose us again so we can provide you with a more satisfactory stay. Sincerely, Hotel Management
Our original room we booked became unavailable. They did make up for it and gave us a 2nd room comp'd
Business response:
Thank you for choosing Extended Stay America. We're sorry for the mix-up with your reservation, but we're glad to know our staff was able to resolve the problem diligently and that the rest of your stay was a pleasant one. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
The room was not too clean (sofa bed and floor/carpet)
Business response:
Mary, we appreciate you choosing our hotel. Although you had a pleasant stay, we apologize as we couldn't hit the mark of your expectations for a perfect visit. Your feedback regarding the oversight is shared with the housekeeping team to be more diligent going ahead. We hope the positive aspects of your stay will help you choose us again on your next trip to our area. Sincerely, Hotel Management
The staffs were so awesome! Very polite and professional.
Business response:
Thank you for taking the time to share your impressions of our hotel. We are pleased to know that the service you received was exceptional, and we appreciate you highlighting this in your review. It was a pleasure having you as our guest, and we hope to see you again soon at Extended Stay America Sincerely, Hotel Management
Extended Stay America - Kansas City - Airport - Tiffany Springs has a 4.1 star rating with 1,087 reviews.
Extended Stay America - Kansas City - Airport - Tiffany Springs is open now. It will close tomorrow at 12:00 a.m.