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Extended Stay America - Kansas City - Country Club Plaza
- Hotels
- Kansas City, MO
About this business
Location details
4535 Main St., Kansas City, MO, 64111, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Fine facilities, good area, invasive telemarketers The stay was fine, Hotel is certainly acceptable, good area. I've stayed in Extended Stays before. One thing, I've been contacted twice already by tele marketers - once on my cell phone in the middle of my work day, once on my cell phone at 6:45 pm as I was making dinner. No other hotel, chain or independent has done this when I used Hotels.com.
Business response:
We appreciate you taking the time to share your experience with us through a review. I'm glad to read you had a good experience with us and found our facilities suitable. In regards to the telemarketers, I have not heard of this issue. I will be sure to bring it up to upper management. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.
Good but sub-par Room was terribly smoky smelling and I wasn't offered a discount.
Business response:
I received a copy of your review, and wanted to take a moment to personally respond. We strive to provide our guests with all the comforts of home, so we are disappointed that the room smelt like smoke. Thanks to your comments,we will be doing our best to make sure no one is smoking in the rooms. The staff and I appreciate your comments, as it will only help us to improve. Thank you for choosing our hotel. We hope we have the opportunity to see you again in the future.
The hotel was close to the plaza and shops.The staff was excellent.
Business response:
Thank you for taking the time to write a review of your stay. I am pleased to know our location was beneficial to you and that our staff provided you with excellent customer service.
We reserved a Queen double room, which they had overbooked, so we were given 2 king rooms at the same price, which was nice. Rooms were nice, only there to sleep, bed was good.
Even better Clean friendly and quiet. Convenient and spacious
Business response:
Thank you for taking the time to write a review. I am glad you had a pleasant experience with us. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
Frequently asked questions about Extended Stay America - Kansas City - Country Club Plaza
How is Extended Stay America - Kansas City - Country Club Plaza rated?
Extended Stay America - Kansas City - Country Club Plaza has a 4.1 star rating with 1,258 reviews.
When is Extended Stay America - Kansas City - Country Club Plaza open?
Extended Stay America - Kansas City - Country Club Plaza is open now. It will close tomorrow at 12:00 a.m.