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Extended Stay America - Kansas City - Country Club Plaza
- Hotels
- Kansas City, MO
About this business
Location details
4535 Main St., Kansas City, MO, 64111, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Basic but convenient! The room was very basic but we were not there much. We were in walking distance to all the cool stuff... We would stay there again just for that! P.s. It was also nice to have a fridge and stove so we didn't have to constantly eat out.
Business response:
Thank you for sharing your experience. I am more than pleased you enjoyed our convenient location to happening to the area, and that you took advantage of the fully equipped kitchen in your room. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
Nice place in busy area of KC We checked in on Saturday and left on Sunday for the Royals game. The hotel is off the road so you have to look for the sign on the road, which is sort of small but we found it nonetheless. The check in was smooth. We went to our room and I noticed a cigarette smell right away even tho we requested non-smoking. No problem. We went to the front desk and they found us another room to our liking. The facilities serve their purpose. The room was nice sized. It had a kitchenette which was nice bc the... read more
Business response:
Thank you for taking the time to write a review. I am pleased to see that we were able to provide the three things you were looking for in a hotel, especially our central location to many restaurants and venues. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
The refrigerator leaked. A shelf was missing in the closet. It had been torn off. The bedspread was half off the bed. There was black mold in the tub.
Business response:
I received a copy of your review, and wanted to take a moment to personally respond. We apologize that the room did not meet your expectations. Thanks to your comments, we will be making sure to check all refrigerators and we are having the maintenance engineer go through all rooms to check the tubs. I am grateful for the feedback you provided so we are able to continually improve our hotel. Thank you for choosing our hotel. We hope we have the opportunity to see you again in the future.
This was very close to the plaza. You need to re-phrase "continental " breakfast . Coffee, granola bars, and dry wrapped muffins "to-go" is not a continental breakfast. It was a main reason I chose this hotel and was very disappointed.
Fine facilities, good area, invasive telemarketers The stay was fine, Hotel is certainly acceptable, good area. I've stayed in Extended Stays before. One thing, I've been contacted twice already by tele marketers - once on my cell phone in the middle of my work day, once on my cell phone at 6:45 pm as I was making dinner. No other hotel, chain or independent has done this when I used Hotels.com.
Business response:
We appreciate you taking the time to share your experience with us through a review. I'm glad to read you had a good experience with us and found our facilities suitable. In regards to the telemarketers, I have not heard of this issue. I will be sure to bring it up to upper management. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.
Good but sub-par Room was terribly smoky smelling and I wasn't offered a discount.
Business response:
I received a copy of your review, and wanted to take a moment to personally respond. We strive to provide our guests with all the comforts of home, so we are disappointed that the room smelt like smoke. Thanks to your comments,we will be doing our best to make sure no one is smoking in the rooms. The staff and I appreciate your comments, as it will only help us to improve. Thank you for choosing our hotel. We hope we have the opportunity to see you again in the future.
Frequently asked questions about Extended Stay America - Kansas City - Country Club Plaza
How is Extended Stay America - Kansas City - Country Club Plaza rated?
Extended Stay America - Kansas City - Country Club Plaza has a 4.1 star rating with 1,233 reviews.
When is Extended Stay America - Kansas City - Country Club Plaza open?
Extended Stay America - Kansas City - Country Club Plaza is open now. It will close tomorrow at 12:00 a.m.