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Extended Stay America - Kansas City - Overland Park - Metcalf Ave
- Hotels
- Overland Park, KS
About this business
Location details
7201 W. 106th St., Overland Park, KS, 66212, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The staff was friendly, but the hotel room was too small, and they never cleaned our room when we stayed there. Always had to ask for clean towels, tp, etc...
Business response:
Thank you for choosing our hotel. We're glad you were pleased with the service provided by our associates, but we're sorry for not meeting your expectations with your room and the inconvenience you had due to our housekeeping policy. Please know our housekeeping service is designed for long-term guests, offering minimal intrusion to their home-like stay, we are happy to offer this service to you at a minimal fee. Towels and linens may be exchanged at the front desk anytime and complimentary. We hope to have the chance to mak... read more
It was nice, but the bed could use a newer mattress.
Business response:
Sandy, thank you for reviewing your experience online. We are glad to learn our service along with our facilities were to your satisfaction. However, we are sorry for any inconvenience caused to you. Your constructive feedback is appreciated, and we hope you will come back to Extended Stay America soon. Sincerely, Hotel Management
No coffe maker...no coffe in the room. Comfortable bed, clean
Business response:
Thank you for selecting us. We are glad you liked your well-appointed room and had a good night’s sleep in your cozy bed. Kindly note, kitchenware, and in-room amenities are available at the front desk to ensure their cleanliness. It was a pleasure to have you as a guest at Extended Stay America, and we hope to see you again soon. Sincerely, Hotel Management
Good location, lackluster amenities. Felt like a safe location, close to grocery, shopping, etc. Spacious room but had a lingering odor and the 'breakfast' was essentially coffee, tea, and packaged breakfast bars. Would have liked to at least have had some fruit.
Business response:
Thank you for confirming your stay at Extended Stay America while here to meet your son was an excellent one. We are happy reading you loved the spaciousness of your well-kept room and that our location was perfect for your plans. On behalf of everyone here, we invite you to for another visit. Sincerely, Hotel Management
Business response:
Thank you for being our guest. Our goal is to make your visit as comfortable as possible and to assist you in any way, so it is good to know we accomplished this while you were here. We appreciate your kind rating. Please come back and see us again soon at Extended Stay America. Sincerely, Hotel Management
Business response:
Moses, thank you for being our guest. We are pleased overall you enjoyed your stay, but it seems we missed meeting some of your expectations. We are sorry if we disappointed you and hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Kansas City - Overland Park - Metcalf Ave
How is Extended Stay America - Kansas City - Overland Park - Metcalf Ave rated?
Extended Stay America - Kansas City - Overland Park - Metcalf Ave has a 4.3 star rating with 1,292 reviews.
When is Extended Stay America - Kansas City - Overland Park - Metcalf Ave open?
Extended Stay America - Kansas City - Overland Park - Metcalf Ave is open now. It will close tomorrow at 12:00 a.m.