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Extended Stay America - Kansas City - Overland Park - Quivira Rd.
- Hotels
- Overland Park, KS
About this business
Location details
10750 Quivira Rd., Overland Park, KS, 66210, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Prices right I guess I didn’t realize since it was an extended stay hotel that they wouldn’t have an ice machine. Also the shower curtain had mold at the bottom of it. The pillows were not comfortable. Ok place to stay for the night at a good price.
Business response:
Thank for choosing us for your overnight stay. We are glad to read you had an overall pleasant visit and found us to be a good value. However, we are disappointed you were not happy with the pillows which impacted you getting a restful night's sleep. We wish we had the opportunity to address the problem while you were here as we would have done our best to ensure you were comfortable. We look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management
Very good value for the money. Excellent location
Business response:
Thank you for choosing Extended Stay America for your recent visit. It is our goal to deliver great value at a fair price, and we like hearing that we have accomplished just that. We are also glad you liked our convenient location. We appreciate your business and hope to see you again soon. Sincerely, Hotel Management
Like that they have very nice clean room. All stores are near by in walking distance..overall i like the cleanliness through out the whole stay. Didnt see anything that was bad about my stay.
Business response:
Thank you for being our guest and for taking time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and that our location nearby stores were perfect for your needs. Thank you for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management
I did not like ckeanliness of exterior, property is tired looking and DULL and OUTDATED inside. SAFETY CONCERN .... I was APPALED that staff ignored that guests were propping open a back door entrance with sticks, circumventing a secured key only access point.
Business response:
Thank you for your feedback about your stay with our hotel. We uphold all of the brand standards for quality and service, so we are sorry that our hotel fell short of your expectations. We also appreciate you for bringing your concerns about the back door entrance to our attention. We have taken note of your comments as we are always looking for ways to improve our future guest experience. Thank you again, and we hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
Property is close to interstate and looks nice from the outside. Property is wholely understaffed and not clean. The blanket and bedspread were stained/not clean. The hallway table and garbage cans had not been wiped off in a long time. The whole building smelled musty/smokey. The gentleman working the front desk was doing his best but other employees were not helpful to him.
Business response:
Our number one priority is to make sure you have a comfortable stay, so we sincerely apologize for the cleanliness and service issues you experienced during your stay. We truly regret the inconvenience this caused. We never want our guests to leave unhappy, and we are sorry for letting you down. We appreciate the feedback as it will help us to improve our future guest experiences. We hope you will give us another chance to demonstrate the excellent service we strive to provide every guest. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Kansas City - Overland Park - Quivira Rd.
How is Extended Stay America - Kansas City - Overland Park - Quivira Rd. rated?
Extended Stay America - Kansas City - Overland Park - Quivira Rd. has a 3.1 star rating with 1,337 reviews.
When is Extended Stay America - Kansas City - Overland Park - Quivira Rd. open?
Extended Stay America - Kansas City - Overland Park - Quivira Rd. is open now. It will close tomorrow at 12:00 a.m.