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Extended Stay America - Kansas City - Overland Park - Quivira Rd.
- Hotels
- Overland Park, KS
About this business
Extended Stay America Hotel Kansas City - Overland Park - Quivira Rd. is located at 10750 Quivira Rd, Overland Park, KS. This business specializes in Hotels & Motels and Other Lodging.
Location details
10750 Quivira Rd., Overland Park, KS, 66210, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The room was very clean and comfortable and the staff was very friendly.
Business response:
Melissa, thank you for being our guest and for taking the time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. Thank you for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Front desk staff at check in were excellent. Personal and friendly.
Business response:
Thank you for choosing Extended Stay America! We love sharing beautiful comments such as yours about our front desk associate's efforts and excellent service. They will be thrilled to know their efforts are recognized and that you took the time to compliment them in your review. This team works very hard to make every guest comfortable and feel at home, so we are all very grateful for your feedback. We hope you will stay with us again soon! Sincerely, Hotel Management
The pillows in the room were uncomfortable. They were all the same too. I think this hotel could use an update. It's kind of tired looking - maybe from all the construction workers staying there. There were no hangers or even a hair dryer in the room. I was told people take them. I will not stay at these hotels again.
Business response:
Thank you for your review. We are sorry you did not find your bed comfortable and are also sorry our hotel did not meet your expectations. We will share your feedback with appropriate individuals in our organization as we begin formulating plans for future updates. Kindly note, hairdryer for your suite is available at the front desk upon request. We are sorry for the inconvenience and hope to have another chance to redeem ourselves. Sincerely, Hotel Management
Property was outdated and the room had an musty smell. Found a roach in our toilet. But didn’t see any evidence anywhere else though.
Business response:
Thank you for being our guest. We sincerely apologize that our facility fell short of your standards. Your feedback with regard to the condition of our property and the housekeeping issues will help us take corrective action is improving our future guest experiences moving forward. Please consider giving us an opportunity to make your next visit a better one. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Kansas City - Overland Park - Quivira Rd.
How is Extended Stay America - Kansas City - Overland Park - Quivira Rd. rated?
Extended Stay America - Kansas City - Overland Park - Quivira Rd. has a 4 star rating with 816 reviews.
When is Extended Stay America - Kansas City - Overland Park - Quivira Rd. open?
Extended Stay America - Kansas City - Overland Park - Quivira Rd. is open now. It will close tomorrow at 12:00 a.m.