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Extended Stay America - Kansas City - Overland Park - Quivira Rd.
- Hotels
- Overland Park, KS
About this business
Location details
10750 Quivira Rd., Overland Park, KS, 66210, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The pillows in the room were uncomfortable. They were all the same too. I think this hotel could use an update. It's kind of tired looking - maybe from all the construction workers staying there. There were no hangers or even a hair dryer in the room. I was told people take them. I will not stay at these hotels again.
Business response:
Thank you for your review. We are sorry you did not find your bed comfortable and are also sorry our hotel did not meet your expectations. We will share your feedback with appropriate individuals in our organization as we begin formulating plans for future updates. Kindly note, hairdryer for your suite is available at the front desk upon request. We are sorry for the inconvenience and hope to have another chance to redeem ourselves. Sincerely, Hotel Management
Property was outdated and the room had an musty smell. Found a roach in our toilet. But didn’t see any evidence anywhere else though.
Business response:
Thank you for being our guest. We sincerely apologize that our facility fell short of your standards. Your feedback with regard to the condition of our property and the housekeeping issues will help us take corrective action is improving our future guest experiences moving forward. Please consider giving us an opportunity to make your next visit a better one. Sincerely, Hotel Management
Nice.not bad for price . Would stay again if needed. Only suggestion would be better breakfast
Business response:
Thank you for choosing to stay with us at Extended Stay America. We're glad to know you had a pleasant time while you were here and that you were pleased with the service provided by our associates. However, we're sorry our grab-and-go breakfast was not to your liking. We have made a note of your feedback as we plan any changes to our selections. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Cheap Decent Convenient, Good Location, Great front desk. The rooms had trash left over from previous guest. One of the beds sheets didnt get changed and there was dog hair all over it. let front desk know and they immediately brought new comforters and sheets. The drawers were dirty. You get what you pay for.
Business response:
Thank you for posting a review of your stay. We're glad to know our location was ideal for you and that you were pleased with the service provided by our associates. However, we're sorry for the cleanliness issues you encountered in your room. We have discussed your concerns with our housekeeping team, and we’re working with them to reiterate the importance of our daily checklists to make sure this isn't repeated. We hope you will give us another opportunity to provide a better experience on your next visit. Sincerely, Hotel... read more
Frequently asked questions about Extended Stay America - Kansas City - Overland Park - Quivira Rd.
How is Extended Stay America - Kansas City - Overland Park - Quivira Rd. rated?
Extended Stay America - Kansas City - Overland Park - Quivira Rd. has a 3.1 star rating with 1,337 reviews.
When is Extended Stay America - Kansas City - Overland Park - Quivira Rd. open?
Extended Stay America - Kansas City - Overland Park - Quivira Rd. is open now. It will close tomorrow at 12:00 a.m.