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Extended Stay America - Kansas City - Overland Park - Quivira Rd.
- Hotels
- Overland Park, KS
About this business
Location details
10750 Quivira Rd., Overland Park, KS, 66210, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
There could be more housekeeping. Instead you have to pay extra for it. We have been here about 4 wks. and have never had housekeeping come to our room.
Business response:
Thank you for staying at Extended Stay America. We are glad to see the rating as it states you enjoyed your time with us, but we are sorry for the housekeeping service issue you encountered. We have shared your feedback with the appropriate team. Thanks again, and we hope to see you again in the future. Sincerely, Hotel Management
The room was big with kitchen and the hotel supplied dishes and cookware. If you forgot any toiletries they supplied then upon request.
Business response:
Thank you for sharing your experience with us! We are so pleased you had a great stay at Extended Stay America. We truly appreciate your kind comments regarding our spacious, comfortable suites and attentive service. We look forward to welcoming you back soon! Sincerely, Hotel Management
The room was a little worn out & smelled a little too. The bed was comfortable. All the appliances worked. It would have been nice to have some dishes, utensils, & a few pots & pans even if they were disposable
Business response:
Thank you for being our guest at Extended Stay America. We're glad you liked your bed, but we're sorry you were a bit disappointed with your room and the inconvenience you had due to our dishware policy. We have discussed your feedback with our housekeeping and maintenance teams to review and action. Also, know the kitchenware for your room is available and kept at the front desk to ensure cleanliness, and our team gladly delivers these items to our guests upon request. We hope to have another opportunity to welcome you back... read more
I expected at least the same things you get at a motel like glasses, shampoo, hair dryer and a coffee maker. None of these items were in the room. It was clean and way over doused with fragrance everywhere. Location is easy to access.
Business response:
Thank you for being our guest. We're glad to know you liked our well-kept property and that our location was ideal for you. However, we apologize our hotel and amenities were not to your expectations. Please know our hotel is designed for guests staying a week or more at a time, who prefer a home-like living experience and they bring their personal items. So we certainly understand why you may have found our amenities a bit different than traditional hotels. We hope you will consider a return visit so we can make it up to yo... read more
Location is great to soccer park, grocery store and shops.
Business response:
It was wonderful to read your review and find out how much you enjoyed your stay with us. We are happy that our location was perfect for your needs and helped make your visit to the area a total success. Thank you very much for sharing your experience so future guests can see what makes the Extended Stay America an excellent choice. Sincerely, Hotel Management
The property was good, but it was not very clean. Blanket had stains, orangish colored had white spots on it from a spill, and the headboard was dirty. I had to clean it before going to bed. I probably won’t book at that location again.
Business response:
Thank you very much for staying with us. We take the cleanliness of our rooms and hotel very seriously, so we deeply apologize for our carelessness during your visit. Your feedback has been shared with our team, and we have taken action to prevent similar mistakes. We encourage you to give us another chance so we can show you the quality you deserve. Sincerely, Hotel Management
Dorm life This hotel has a “dorm” feel to it. Could hear the neighbors conversations/tv next door.
Business response:
Jennifer, we are glad you stayed with us, andwe appreciate you taking the time to post comments about your experience.We aresorry your sleep was disturbed by noise from nearby guests. Our front desk is available to resolve issues, and I'm sorry we were not aware of the noise problem as we would have been happy to try and resolve the issue or move you to another room. Thank you again for being our guest, and we hope you will return as we would love to provide you with a better experience and a good night's rest! Sincerely, Ho... read more
Frequently asked questions about Extended Stay America - Kansas City - Overland Park - Quivira Rd.
How is Extended Stay America - Kansas City - Overland Park - Quivira Rd. rated?
Extended Stay America - Kansas City - Overland Park - Quivira Rd. has a 3.1 star rating with 1,337 reviews.
When is Extended Stay America - Kansas City - Overland Park - Quivira Rd. open?
Extended Stay America - Kansas City - Overland Park - Quivira Rd. is open now. It will close tomorrow at 12:00 a.m.