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Extended Stay America - Kansas City - Overland Park - Quivira Rd.
- Hotels
- Overland Park, KS
About this business
Location details
10750 Quivira Rd., Overland Park, KS, 66210, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Cheap Decent Convenient, Good Location, Great front desk. The rooms had trash left over from previous guest. One of the beds sheets didnt get changed and there was dog hair all over it. let front desk know and they immediately brought new comforters and sheets. The drawers were dirty. You get what you pay for.
Business response:
Thank you for posting a review of your stay. We're glad to know our location was ideal for you and that you were pleased with the service provided by our associates. However, we're sorry for the cleanliness issues you encountered in your room. We have discussed your concerns with our housekeeping team, and we’re working with them to reiterate the importance of our daily checklists to make sure this isn't repeated. We hope you will give us another opportunity to provide a better experience on your next visit. Sincerely, Hotel... read more
It was a good experience. And that's all I want to say about it.
Business response:
Thank you for the perfect review! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Wasn’t as modern as I expected for the location. The desk were older, the shower head was too small. Didn’t use the stove, but it too seemed a bit small
Business response:
Thank you for staying with us and for taking the time to post a review.We are sorry our hotel did not meet your expectations. We will share your feedback with appropriate individuals in our organization as we begin formulating plans for future updates. However, from your ratings, we are glad you had an otherwise pleasant stay. We value your comments and hope to see you again soon on your next trip this way. Sincerely, Hotel Management
Very nice staff and clean property! Only minutes from good food and the shopping center. Great access to the highway as well!
Business response:
Thank you for sharing your experience with us. We are so pleased you had a great stay at Extended Stay America. We truly appreciate your kind comments regarding our convenient location, friendly staff, and clean accommodations. We look forward to welcoming you back soon. Sincerely, Hotel Management
Good room, not so great breakfast Clean, comfortable room. Breakfast wasn't what we were hoping for, especially with kids. There was very little left to eat at 9 am on a Sunday (plain oatmeal with no sugar or anything to put on it, a few granola bars, coffee with no sugar, and hot chocolate. no juice, fruit, or cereal)
Business response:
Thank you for reviewing Extended Stay America. A comfortable room always makes for a great impression, and we are delighted to know you enjoyed the comfort of your room too. However, we regret our breakfast was not to your satisfaction, and your feedback will help us improve our choices going ahead. It was a pleasure to have you as a guest at Extended Stay America, and we hope to see you again soon. Sincerely, Hotel Management
No hangers in the closet; toilet almost overflowed; bathroom sink drain plunger was sitting outside of sink; cold water supply to bathroom sink was turned off - I had to go under the sink to turn it on myself. Continental breakfast was a joke: a few flavors of oatmeal packets, some granola bars, and a couple of pre-packaged muffins. Coffee was weak.
Business response:
Thank you for the feedback. We are sorry for the maintenance issues you encountered in your room and regret your stay was not a pleasant one. We would have loved the opportunity to resolve this issue while you were here and would have moved you to another room upon request. Your feedback in regard to the grab-and-go breakfast offerings has been shared with our brand leaders to determine new choices. We hope you will consider a future stay as we would welcome the opportunity to regain your trust. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Kansas City - Overland Park - Quivira Rd.
How is Extended Stay America - Kansas City - Overland Park - Quivira Rd. rated?
Extended Stay America - Kansas City - Overland Park - Quivira Rd. has a 3.1 star rating with 1,391 reviews.
When is Extended Stay America - Kansas City - Overland Park - Quivira Rd. open?
Extended Stay America - Kansas City - Overland Park - Quivira Rd. is open now. It will close tomorrow at 12:00 a.m.