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Extended Stay America - Kansas City - Overland Park - Quivira Rd.
- Hotels
- Overland Park, KS
About this business
Location details
10750 Quivira Rd., Overland Park, KS, 66210, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
people were wonderful. i payed for a king size bed and i ended up with a queen. i would l[ke the difference returned to me.
Rooms need update
Chris at the front desk was so helpful. She was very understanding since my daughter and son in law had to get the hotel because their son is in the NICU. She was extremely nice and helpful!
Business response:
Dear Jason, We appreciate your kind words about Chris at Extended Stay America. It warms our hearts to hear about her helpful and compassionate assistance during a challenging time for your family. We're grateful for the opportunity to provide support, and we wish your grandson a speedy recovery. Thank you for choosing Extended Stay America, and we're here for you whenever you need us.Sincerely,Hotel Management
Our favorite hotel to stay at when we travel in this area! Love the convenience of a full kitchen. Super clean rooms and building. Feel super safe there- the outside entrances close at 11pm. You cave to call for entrance after that, an extra layer of security!
Room wasnt very clean and didnt smell great. Steak bones under bed. dog toys under bed and by couch chair
Business response:
Dear Derek, We appreciate your feedback and apologize for any inconvenience during your stay. Our team aims to provide a clean and comfortable environment for all guests. Your comments are valuable, and we're committed to ensuring a more pleasant experience for you in the future. Thank you for bringing this to our attention.Sincerely,Hotel Management
Ruslan was great during the check-in process and got us all of the soaps we needed. It was appreciated after 11 hours on the road in a hot U-Haul.
Business response:
Dear Chelsea, Thank you for taking the time to leave a positive review about your recent stay with us. We are delighted to hear that Ruslan provided excellent service during your check-in process and ensured that you had all the soaps you needed. We greatly appreciate your kind words and will make sure to pass on your praise to Ruslan. Our team works hard to provide exceptional service to all our guests, and it is always rewarding to receive positive feedback. It was a pleasure to have you as our guest, and we hope to see yo... read more
Will not recommend Bed was hard. Could. Ot recliner to recline. No dish ware in room. Needed deposit for coffee maker. Roach in bathroom, drawers in dresser did not stay closed. Went to desk to get dish ware, no one was there. Could not leave trash in room, had to place in “trash room”. Morning of departure we went outside our room, hallway stunk (our room across from trash room). Opened the door and trash was all over the floor and we gagged on the Stench.
Business response:
Dear Sharon, We want to express our gratitude for selecting our hotel for your recent visit to our area. We value your feedback and sincerely apologize for the less-than-satisfactory experience you had during your stay. Your feedback has been shared with our team to prevent similar issues from occurring in the future. We are committed to making improvements and would be delighted to have the opportunity to welcome you back in the future.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Kansas City - Overland Park - Quivira Rd.
How is Extended Stay America - Kansas City - Overland Park - Quivira Rd. rated?
Extended Stay America - Kansas City - Overland Park - Quivira Rd. has a 3.1 star rating with 1,337 reviews.
When is Extended Stay America - Kansas City - Overland Park - Quivira Rd. open?
Extended Stay America - Kansas City - Overland Park - Quivira Rd. is open now. It will close tomorrow at 12:00 a.m.