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Extended Stay America - Kansas City - Overland Park - Quivira Rd.
- Hotels
- Overland Park, KS
About this business
Location details
10750 Quivira Rd., Overland Park, KS, 66210, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Late quick stop The pillows are not comfortable. Breakfast hours are too early. .
Business response:
Dolores, thank you for your candid evaluation. We are glad you were pleased with most aspects of your stay. However, we regret our beds were not to your comfort and the inconvenience you experienced with the breakfast. Everything we do aims to provide our guests with an excellent hotel experience; therefore, we are grateful for the feedback. We hope you will return to experience our hotel as we would have liked you to during this visit. Sincerely, Hotel Management
We had a nice stay!
Business response:
Charles, thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
It was ok. Nothing special about the place. I have stay at nicer places for the same money. But i have certainly stayed at worst places.
Business response:
Ginny, thank you for being our guest. We are pleased if you enjoyed your stay overall; however, we do regret if we missed meeting some of your expectations. We apologize if we disappointed you, and we hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
There was hardly any hot water! Had to take a cold shower.
Business response:
Jason, Our gratitude for taking the time to review your stay with us. We hope your overall stay with us was comfortable. However, we are sorry for the inconvenience you experienced due to not getting hot water in the bathroom. Thank you for letting us know as it will help us to improve our future guests’ experience. We hope the other positive aspects of your stay will allow you to come and see us again the next time you visit Kansas City. Sincerely, Hotel Management
come prepared The staff was accommodating and helpful. The bed was comfortable. The property was a dump! I booked and extended stay so I wouldn't have to go out to eat. I arrived and there were no pans, dishes, kitchen towels, utensils or even a garbage can - the place was bare! I had to ask for pans to cook and a cup and dish to eat off of. No hair dryer. I had to leave the fan on and door closed in the bathroom because it smelled of urine so badly. The floor hadn't been swept and the hall wasn't swept the whole time I stay... read more
Business response:
Thank you for being specific in your evaluation of our hotel. While you liked our staff and your comfortable bed, we sincerely apologize for the cleanliness you experienced in your room as well as in the hotel. We have addressed this with our housekeeping staff, and we are confident this will not be repeated. Being an extended stay property focused on guests staying seven or more nights, we do have items such as a fully equipped kitchen to make you feel at home while away from home. We also have hairdryers and certain compli... read more
Overland Large room... uncomfortable bed...2 small pillows on a King size bed??... no furniture...exposed wiring...the place needs an interior makeover!
Business response:
Clark, thank you for your review. We regret not meeting all of your expectations and are sorry for the issues you encountered. We have taken note of your feedback and will make the necessary changes. On behalf of everyone here, we look forward to welcoming you back soon for a much better experience. Sincerely, Hotel Management
No breakfast at all, no coffee at all. Checked in and had no toilet paper, and 1 towel. Didn't get toilet paper till next day....
Business response:
Craig, thank you for your review. We aresorry the breakfast offerings were not to your liking. We will make note of your feedback as we plan any changes to our breakfast offerings. We hope you will stay with us again soon. Safe travels. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Kansas City - Overland Park - Quivira Rd.
How is Extended Stay America - Kansas City - Overland Park - Quivira Rd. rated?
Extended Stay America - Kansas City - Overland Park - Quivira Rd. has a 3.1 star rating with 1,337 reviews.
When is Extended Stay America - Kansas City - Overland Park - Quivira Rd. open?
Extended Stay America - Kansas City - Overland Park - Quivira Rd. is open now. It will close tomorrow at 12:00 a.m.