This profile has been claimed by the business owner or representative.
Extended Stay America - Kansas City - Overland Park - Quivira Rd.
- Hotels
- Overland Park, KS
About this business
Location details
10750 Quivira Rd., Overland Park, KS, 66210, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for taking the time to tell us about your experience.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve our guest’s experience. We hope that you will give us the opportunity to serve to you in the future.Again, thank you for choosing Extended Stay America and if I can be of assistance to you, please contact me directly at 9136619299.
I was satisfied with the hotel but a person in next room was noisy and I couldn't sleep well
Business response:
Dear Takahisa, Thank you for taking a moment to share your experience. We are delighted that you had a pleasant stay with us. However, we apologize that your visit was inconvenienced by noise from other guests. Feedback like yours gives us valuable insight to improve our accommodations and guest experience; therefore, we appreciate your comments. We hope you will come back and see us the next time you are in our area.Sincerely,Hotel Management
Our stay has been pleasant. The front desk clerk was so friendly and deserves a 5 star for their kindness
👍👍👍 Good, clean, priced well.
Business response:
Dear Guest, Thank you for choosing Extended Stay America for your recent stay. It is wonderful that you enjoyed our outstanding service and convenient location. Thank you for mentioning what a great value we offer to our guests. We are thrilled to share your feedback with our team, as they always love hearing from our guests. It was a pleasure having you stay with us, and we hope you will choose us again! Sincerely,Hotel Management
Great place EXCELLENT CUSTOMER SERVICE It was a last minute reservation and they were able to accommodate us on the fly. Beautiful room. We also had my husband's support dog and they were more than accommodating. Will definitely stay again.
Business response:
Dear Corinne, Thank you for letting us know about your experience at Extended Stay America. We're glad that we were able to provide you with a comfortable room and that we could accommodate your support dog as well. We strive to provide excellent accommodations and service to all our guests, and we're glad that we were able to meet your needs. Thank you for choosing us, and we hope to welcome you and your husband back soon. Sincerely,Hotel Management
My bathroom was dirty, had a horrible smell. The toilet made a loud screeching noise when you flushed it. I had a dead spider in my shower.
Business response:
Dear Monique, Thank you for taking the time to evaluate our hotel. Please accept our apologies for your allotted suite not being up to your expectations and for any inconvenience this undoubtedly caused. We strive to provide clean and well-maintained suites for all our guests, and we certainly understand how frustrating it can be when such issues arise. We have discussed your concerns with our housekeeping team to ensure all rooms are thoroughly inspected before allocating to future guests. Once more, we apologize and hope y... read more
Frequently asked questions about Extended Stay America - Kansas City - Overland Park - Quivira Rd.
How is Extended Stay America - Kansas City - Overland Park - Quivira Rd. rated?
Extended Stay America - Kansas City - Overland Park - Quivira Rd. has a 3.1 star rating with 1,337 reviews.
When is Extended Stay America - Kansas City - Overland Park - Quivira Rd. open?
Extended Stay America - Kansas City - Overland Park - Quivira Rd. is open now. It will close tomorrow at 12:00 a.m.