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Extended Stay America - Kansas City - Overland Park - Quivira Rd.
- Hotels
- Overland Park, KS
About this business
Location details
10750 Quivira Rd., Overland Park, KS, 66210, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Our favorite hotel to stay at when we travel in this area! Love the convenience of a full kitchen. Super clean rooms and building. Feel super safe there- the outside entrances close at 11pm. You cave to call for entrance after that, an extra layer of security!
Room wasnt very clean and didnt smell great. Steak bones under bed. dog toys under bed and by couch chair
Business response:
Dear Derek, We appreciate your feedback and apologize for any inconvenience during your stay. Our team aims to provide a clean and comfortable environment for all guests. Your comments are valuable, and we're committed to ensuring a more pleasant experience for you in the future. Thank you for bringing this to our attention.Sincerely,Hotel Management
Ruslan was great during the check-in process and got us all of the soaps we needed. It was appreciated after 11 hours on the road in a hot U-Haul.
Business response:
Dear Chelsea, Thank you for taking the time to leave a positive review about your recent stay with us. We are delighted to hear that Ruslan provided excellent service during your check-in process and ensured that you had all the soaps you needed. We greatly appreciate your kind words and will make sure to pass on your praise to Ruslan. Our team works hard to provide exceptional service to all our guests, and it is always rewarding to receive positive feedback. It was a pleasure to have you as our guest, and we hope to see yo... read more
Business response:
Thank you for taking the time to tell us about your experience.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve our guest’s experience. We hope that you will give us the opportunity to serve to you in the future.Again, thank you for choosing Extended Stay America and if I can be of assistance to you, please contact me directly at 9136619299.
I was satisfied with the hotel but a person in next room was noisy and I couldn't sleep well
Business response:
Dear Takahisa, Thank you for taking a moment to share your experience. We are delighted that you had a pleasant stay with us. However, we apologize that your visit was inconvenienced by noise from other guests. Feedback like yours gives us valuable insight to improve our accommodations and guest experience; therefore, we appreciate your comments. We hope you will come back and see us the next time you are in our area.Sincerely,Hotel Management
Our stay has been pleasant. The front desk clerk was so friendly and deserves a 5 star for their kindness
Will not recommend Bed was hard. Could. Ot recliner to recline. No dish ware in room. Needed deposit for coffee maker. Roach in bathroom, drawers in dresser did not stay closed. Went to desk to get dish ware, no one was there. Could not leave trash in room, had to place in “trash room”. Morning of departure we went outside our room, hallway stunk (our room across from trash room). Opened the door and trash was all over the floor and we gagged on the Stench.
Business response:
Dear Sharon, We want to express our gratitude for selecting our hotel for your recent visit to our area. We value your feedback and sincerely apologize for the less-than-satisfactory experience you had during your stay. Your feedback has been shared with our team to prevent similar issues from occurring in the future. We are committed to making improvements and would be delighted to have the opportunity to welcome you back in the future.Sincerely,Hotel Management
My bathroom was dirty, had a horrible smell. The toilet made a loud screeching noise when you flushed it. I had a dead spider in my shower.
Business response:
Dear Monique, Thank you for taking the time to evaluate our hotel. Please accept our apologies for your allotted suite not being up to your expectations and for any inconvenience this undoubtedly caused. We strive to provide clean and well-maintained suites for all our guests, and we certainly understand how frustrating it can be when such issues arise. We have discussed your concerns with our housekeeping team to ensure all rooms are thoroughly inspected before allocating to future guests. Once more, we apologize and hope y... read more
Frequently asked questions about Extended Stay America - Kansas City - Overland Park - Quivira Rd.
How is Extended Stay America - Kansas City - Overland Park - Quivira Rd. rated?
Extended Stay America - Kansas City - Overland Park - Quivira Rd. has a 3.1 star rating with 1,353 reviews.
When is Extended Stay America - Kansas City - Overland Park - Quivira Rd. open?
Extended Stay America - Kansas City - Overland Park - Quivira Rd. is open now. It will close tomorrow at 12:00 a.m.