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Extended Stay America - Kansas City - Overland Park - Quivira Rd.
- Hotels
- Overland Park, KS
About this business
Location details
10750 Quivira Rd., Overland Park, KS, 66210, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
it was ok breakfast is grab and go . only choice was muffins, granula bars and coffee ,
Business response:
Dear Musarat, thank you for taking time out of your day to post a review. Although we were glad you had a pleasant stay overall, we are sorry for your disappointment regarding the items we serve at breakfast. We have noted your concerns as we continuously strive to improve our services and want our guests to start their day off right. Thanks again for your feedback; it was a pleasure hosting your visit.Sincerely,Hotel Management
Great room, great price, great staff… Stayed at a few different hotels in this area and this one tops them all! Price was right, room was perfect and love the full size refrigerator. Staff was very friendly and helpful. This hotel will be my first choice when visiting this area in the future.
OK Stay Nice and clean. Beds are hard.
Business response:
Dear Carrie, we thank you for staying with us at Extended Stay America. We are delighted to learn you found our hotel to be comfortable and completely spotless. However, we apologize that you were not completely satisfied with our beds. Our front desk is available around the clock to address issues such as this, and we would have been happy to provide you with another room upon request. It would be an honor to host you again. Sincerely,Hotel Management
This property was clean and comfortable. Would definitely stay here again. The continental breakfast was underwhelming. If they up their game here it would be appreciated. At least good coffee and real cream.
Business response:
Dear Christopher, thank you for taking the time to tell us about your visit. We are happy your overall stay was enjoyable, but we want it to be perfect. However, we were sorry to read that you did not thoroughly enjoy our breakfast. We will certainly follow up with our Brand Leaders to see where we can do better. Thank you for your feedback, and we hope to see you again soon at Extended Stay America.Sincerely,Hotel Management
Everything it was awesome
The staff was welcoming, friendly and social.
Business response:
Dear Sarah, our entire team here at Extended Stay America would like to thank you for the positive comments about our hotel. We especially appreciate your kind remarks about our staff. We make every effort to provide the level of service you expect and deserve, so it is nice to read when our efforts are recognized. Our goal is to create a loyal customers who will return at every opportunity. Thanks again for your review, and we hope to welcome you back the next time you travel to the city.Sincerely,Hotel Management
Clean room nice floors The room was clean and comfortable. Only two things that spoiled it the trash bin under rhe sink was not emptied it was full. Also the smoke detector was unplugged laying on the kitchen counter.
How do you switch roads because of poor quality and there was no breakfast as advertised
Business response:
Simone, thank you for sharing your experience at our hotel. We regret not meeting your expectations and the disappointment you had with the breakfast. We have shared your feedback with our breakfast staff as we continually strive to improve our guest experience. Thank you for your feedback, and we hope you will stay with us again. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Kansas City - Overland Park - Quivira Rd.
How is Extended Stay America - Kansas City - Overland Park - Quivira Rd. rated?
Extended Stay America - Kansas City - Overland Park - Quivira Rd. has a 3.1 star rating with 1,337 reviews.
When is Extended Stay America - Kansas City - Overland Park - Quivira Rd. open?
Extended Stay America - Kansas City - Overland Park - Quivira Rd. is open now. It will close tomorrow at 12:00 a.m.