Extended Stay America - Kansas City - Overland Park - Quivira Rd.

Tim 

on Expedia

a year ago

I reserved & paid for a room with a king size bed. The only room available had queen size bed. No redeuction in cost could be had. Felt like a bait & switch. 

Melissa 

on Expedia

a year ago

Dirty and broken room Awful service! We got the broken room - broken computer desk. Sleeper sofa’s mattress smells so awful and very dirty! I requested to clean the room and get clean towels and bed sets. They never show up to give us clean towels or bed sets. They never show up to clean the room. We paid $400 for three nights in a dirty room. Awful service! Room #250. 

Ana 

on Expedia

a year ago

too many mistakes were made on my reservation i did not have a bedroon, then when i got. abedroom it was dirty and i hve to go to another one. The whole thing took 45 min 

Anonymous 

on Expedia

a year ago

Not happy at all I never checked in. I waited at the front desk for an hour. Called hotel the phone just rang over and over. Contacted the after hours number spoke to serveral people to be told there was nothing they could do. Several guests tried to help me.I was provided a compliance number. I will be contacting them as the hotel is trying to charge me. 

Emerald 

on Expedia

a year ago

I still got charged even though the front desk turned us away and said we got double booked so I need a refund or someone to issue me a free room