Extended Stay America - Kansas City - Overland Park - Quivira Rd.

Kristen 

on Expedia

2 years ago

The room felt unsafe. Several holes in the walls from past screws or nails so I had to plug each one with toilet paper just to ensure I felt safe (no hidden cameras). The room was extremely dirty with old rice and food particles on the floors, in the fridge, and on the kitchen countertop. The hallways reeked of marijuana and the carpet was dirty, frayed with food/trash bags left in the hallways to navigate around. The employee was behind a closed door and I was left standing at the front desk for 10 minutes before assistance... read more

Maranda 

on Expedia

2 years ago

If you like to feel clean and/or have children please don’t stay here unless you have to. The front desk lady was AMAZING she’s the only reason I stayed calm. She checked us in at 9pm and checked us out at 7:45am. We didn’t want to move rooms after already in ours as we have a toddler and infant and so much stuff to move after being on the road all day. Long story short over the course of 5 minutes we noticed a very dark stain on the blanket, sofa spill that had not been cleaned up which made EVERYTHING sticky, bathroom sink... read more

william 

on Expedia

2 years ago

VERY UGLY (personality), So-called (White Female) Manager. Extremely RUDE!!! EXTREMELY UNPROFESSIONAL!!! No people skills whatsoever!!! There's NO WAY this UGLY person ever received any managerial training...EVER!!! NO organization should EVER allow this HATEFUL, UGLY person to work ANYWHERE involving hospitality!!! This person should be terminated IMMEDIATELY, & replaced by a young, new trainee...with NO EXPERIENCE!!! The new trainee is better suited for the position as "Manager"...than this UGLY person who is not worthy en... read more

Arturo 

on Expedia

3 years ago

So gross!!!! This place was absolute disgusting and the service was horrible. Everything was falling apart and hadnt been cleaned in God knows how long. The front desk was so rude and we couldnt get any extra blankets. There was dust collected on the electrical outlets. Just horrible. 

Rajesh 

on Expedia

3 years ago

Hotel cancelled the reservation came through orbitz.com at the last minute. They said over booked and my reservation is from third party so they are not going honor. I will not book hotel from Orbitz anymore.