Extended Stay America - Kansas City - Overland Park - Quivira Rd.

Colby 

on Expedia

2 years ago

NEVER AGAIN Absolutely horrible! First of all the front desk person was beyond rude! The air conditioning did not work! It was at least 80 all night long. We asked if there was anyway it could be fixed and we were told the maintenance guy lived an hour away, but they had a couple fans they could give us. Unreal. Beds were hard as a rock and it smelled like cigarettes in the hallway, along with the cigarette holes that were burned in the chair. And there was also food in the sink. Horrible all the way around! 

Anonymous 

on Expedia

2 years ago

Taking my business elsewhere Room smelled like burnt food, no shower curtain, dirty toilet, no battery in my tv remote, breakfast was horrible options only a muffin and granola bars 

David 

on Expedia

2 years ago

Place was dirty, smelt of smoking and free breakfast was coffee and few prepackaged muffins and Granola bars... total Joke.. I would never stay here again.. 

William 

on Expedia

2 years ago

Needs upgrades Its a fairly clean outdated hotel that needs upgrades. It's rather outdated. Needs better lighting. Dim lighted hallways. Very dark and gloomly. Needs to be given a fresher look. Needs paint, new carpet, bathrooms, kitchen, televisions. My room was comfortable, but had a strange odor. Television needed new remote, had 2 lamps that didnt work, bathroom sink didn't have a stopper. Staff was nice and efficient. It was in a great location. I will probably find another place to stay next time unless they gut the pl... read more

Janice 

on Expedia

2 years ago

Don't waste your money Don't stay here!!! The front desk guy was rude, didn't even look at my reservation which already paid for or that I had reserved 2 rooms on the first floor due to recent back surgery. He then said "it will be a few minutes, the housekeepers need to clean 2" This is at 3pm and rooms not cleaned! After waiting a half hour He told me "You are just gonna have to stay on the third floor because the housekeepers are not going to clean 2 rooms" What? Are you kidding me> "Your housekeepers tell you what they w... read more

David 

on Expedia

2 years ago

Need refund 

Angela 

on Expedia

2 years ago

Needs better management First of all, we came into the building and all the lights to the lobby were off. We waited for someone to come out for at least five minutes, then gave the hotel a call and still no one. We called one more time and then I had to yell out "hello" before someone finally came from the back. The computer messed up when we were getting checked in so they had to call someone and get that fixed. We reserved a two bed and they informed us they did not have any two bed so we had to get a one bed room. We fina... read more

Nicole 

on Expedia

2 years ago

Shower was broken and walls are thin