Extended Stay America - Kansas City - Shawnee Mission

Business response:

Thank you for the wonderful feedback about your stay at Extended Stay America. We are glad to know you had a great time with us and that you were impressed with our front desk associate. We appreciate your business and look forward to your next visit. Sincerely, Hotel Management 

Business response:

Thank you for evaluating your experience at our hotel. We are pleased to read you our location was convenient for your needs and had a comfortable stay with us. However, we are sorry for the disappointment you had with our breakfast. Your feedback will be shared with our Brand Leaders to assist them when determining new breakfast choices for future implementation. We hope to have the opportunity to serve you again on your future visit to our city. Sincerely, Hotel Management 

Business response:

Thank you for your recent stay at Extended Stay America. We are happy you enjoyed your stay at our hotel. We are also glad you liked your spotless room and our courteous associates. Reviews like yours encourage the team to keep up the good work. Thank you also for your feedback, and we hope you will revisit us. Sincerely, Hotel Management 

Business response:

Thank you for reviewing your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management