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Extended Stay America - Kansas City - South
- Hotels
- Kansas City, MO
About this business
Location details
550 E. 105th St., Kansas City, MO, 64131, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
A little noisy from time to time but overall I had a good stay.
Business response:
Thank you for selecting Extended Stay America. It makes us happy to know that we were able to deliver a pleasant stay to you. We appreciate your feedback and hope to have you as our guest again. Sincerely, General Manager
Hotel staff was friendly and nice. The room left more to be desired
Business response:
Thank you for taking the time to share your feedback. We are pleased you liked our courteous associates, but I am sorry we missed meeting some of your expectations. We hope you will consider giving us another opportunity so that we can provide you with an improved visit. Sincerely, General Manager
Traveling with 3 children. First room they sent us to hadn't been cleaned yet so I had to drag all 3 children back to the reception desk. Receptionist was nice enough to check the second room before she sent us to it. Overall everything was fine.
Business response:
Thank you for choosing to stay at Extended Stay America. We are happy to read that you liked our friendly associates, but we are sorry if any inconvenience was caused while you were here. It was a pleasure having you as our guest, and we hope to welcome you back soon. Sincerely, General Manager
Meh It was adequate, but not more than that. The staff was great, but it was loud and not super clean. Not dirty, but just not super clean. The morning "breakfast" was nothing to get up early for either. The bed had a sheet and a hotel bedspread - that's all. I had to get a blanket from the desk and it looked about 50 years old.
Business response:
Katherine, thank you for your review. Although you were pleased with the attentive service provided by our staff, we are sorry we missed meeting some of your expectations while you were here. Your feedback is of utmost value, and we will use it as a training tool to work more diligently in the future. We hope to have one more chance so we can make your next visit pleasant in all respect. Sincerely, General Manager
Reasonable price I arrived after a long day of travel and when I opened the door to my room , it was a mess. Housekeeping hadn't cleaned it. I went to front desk and told the woman. She apologized and she tried another room. THAT room hadn't been cleaned either. Finally the third room was clean. Staff was friendly and the grab-and-go breakfast was convenient.
Business response:
Thank you for taking the time to post your review. We are happy to know you found us to be a god value for the price and were overall pleased with our service and facilities. That being said, I am sorry for the cleanliness issues your faced in your previous rooms and have shared your concerns with my Housekeeping team to work more diligently going ahead. We hope to have another chance so we can make your next trip exceptional in every respect. Sincerely, General Manager
Not Fancy - Comfortable and Convenient 30 minutes to downtown via several routes and easy on/off the highway, it's a comfortable and quiet stay. Nothing fancy. If I had to nitpick ... there's no ice machine (odd) and internet service is slow. But that's nitpicking. I never plan to stay much in the room. This place fit the bill.
Business response:
Thanks for leaving a review for Extended Stay America. We are happy you had a good time and appreciate your comments about the value we offer and our proximity to the downtown area. It was a pleasure to have you as our guest and we hope to see you again soon. Sincerely, General Manager
Last minute booking. Came to Kansas City the Eclipse. Hotel was full so it was a little noisy at night. Overall staff was welcoming and happy to help. Overall nice but would not book this type (extended stay) again.
Business response:
Thanks for your review. We are so sorry for the situation you described regarding excessive noise. I am sorry your sleep was disrupted due to other guests of the hotel. We hope you will allow us another opportunity to provide you with a better experience. Sincerely, General Manager
Functional hotel I loved the kitchen facilities. Nice staff. Furniture is beat up. Bed is extremely firm with very little pillowtop.
Business response:
Many thanks for your comments. We are glad your stay at Extended Stay America was a good one and that you liked the kitchenette in your room and the courteous service of our staff. However, I am sorry for the grab-and-go breakfast not being to your liking and the furniture being worn down. I have shared your concerns with our brand leaders to make possible changes going forward. We hope you will return for another visit soon. Sincerely, General Manager
When we called on the phone the manager Haley said there were no rooms available. But we were able to check in through expedia. Hotel was cool but management leaves something to be desired.
Business response:
Thank you for choosing to stay at our hotel. We were disheartened to read about the service problems you experienced when checking in and hope you will accept our sincere apology. This is not the typical feedback we receive about our staff and the service. We love welcoming our guests into their home away from home and ensuring they have everything they need for a great stay. Please know we are taking every possible measure to make sure this does not happen again. We hope you will consider a future stay so we can better demo... read more
Frequently asked questions about Extended Stay America - Kansas City - South
How is Extended Stay America - Kansas City - South rated?
Extended Stay America - Kansas City - South has a 2.8 star rating with 2,229 reviews.
When is Extended Stay America - Kansas City - South open?
Extended Stay America - Kansas City - South is open now. It will close tomorrow at 12:00 a.m.