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Extended Stay America - Kansas City - South
- Hotels
- Kansas City, MO
About this business
Extended Stay America Hotel Kansas City - South is located at 550 E 105th St, Kansas City, MO. This business specializes in Hotels & Motels and Other Lodging.
Location details
550 E. 105th St., Kansas City, MO, 64131, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
We enjoyed our stay here. The only thing I would say irritated me, was the fact when someone would leave their room, the doors would slam shut. So we heard that throughout the night. The front desk clerks were nice and handled themselves in professional way. When the hotel overbooked one of my family members room. The staff helped my cousin find another hotel with the same price as his room would of been with them. We would definitely tell other family members about this hotel and I will be staying here for future visits to ... read more
Business response:
Thanks for choosing to stay at Extended Stay America. We are pleased to know you stay with us was comfortable and that you were impressed with the top-notch service provided by our Front Desk staff. That being said, we regret the inconvenience you had. We are glad this didn’t overshadow your otherwise great stay and that you will choose us again in the future. Sincerely, Hotel Management
Ok Yep it's awesome,,!!!!!!!!!!!!!! With a capital a for wth
Business response:
Thank you for taking the time to share your feedback. We are pleased you were satisfied with your stay with us. It was a pleasure to have you as our guest, and we hope to be your hotel of choice next time you are in this area. Sincerely, Hotel Management
Good motel near interstate I was here on business. We all slept good. Nice and quiet peaceful neighborhood. Maybe next time we can stay longer.
Business response:
Thank you for being our guest. We are pleased to know your stay with us was comfortable and that you liked our convenient location. It was good to have you here, and we hope to welcome you back soon. Sincerely, Hotel Management
You need ask for equipment, such as trash bin, coffee machine, after move in. I do expect these should be in the room before I checked in.
Business response:
Thank you for choosing to stay at our hotel. It’s good to know you had a pleasant visit. However, we apologize our hotel and amenities were not to your expectations. Our hotel is designed for guests staying a week or more at a time, who prefer a home-like living experience. So we certainly understand why you may have found our amenities a bit different than traditional hotels. Regardless of the length of stay, our goal is to provide a clean, comfortable and well-maintained hotel with a friendly staff at a good value. Thanks ... read more
Filthy, but friendly staff First room was filthy, only one pillow, and smelled of weed. Heat was set at 82, so it was a sauna. And then the door would not latch. So I had to be moved to another room. And all that was available was a king bed, when I had reserved a queen bed. So they tried to upcharge me! Once I explained to the front desk manager, he quickly changed the price back. I am not one usually to complain, but this could have been a lot cleaner of a place with just a little more TLC
Business response:
Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We will take the necessary actions to ensure these issues are properly addressed. Hotel Management
Was a much cleaner and satisfying stay than the location on Frontage. I was satisfied by the friendly staff.
Business response:
Oliver, thank you for selecting Extended Stay America for your visit and for sharing your comments. Our team was so pleased to learn you enjoyed your stay, found your suite comfortable and the staff friendly and professional. We look forward to seeing you again in the future! Sincerely, Hotel Management
Business response:
Robert, thank you for your review. We are glad your overall stay was satisfactory. We hope you will give us another chance to serve you much better in the future. Sincerely, Hotel Management
Poor housekeeping! Front lobby rug is nasty. If you're not going to clean it, throw it away. Every surface in my room was dirty. Crumbs around TV. Bathroom floor not swept or mopped. Kitchen floor not mopped. Counter top had juice stains.
Business response:
Thank you for staying with us. We are extremely sorry for the housekeeping issues you encountered. Your concerns have been shared with my respective team members so that corrective actions can be taken. We hope you will give us the opportunity to host you on your next visit to our area. Sincerely, Hotel Management
The hotel staff was not entirely friendly. It almost felt as if I was a burden when checking in, asking for additional towels, or just interacting with anyone during my visit. There was no room service in the three nights I stayed, and when I needed clean towels, I had to return my dirty towels myself and then I could ask for new towels. Light bulbs were burnt out in our room and the vent on the stove was off before we even arrived.
Business response:
Thank you for your staying with us and for providing your feedback. We apologize our hotel and amenities were not to your expectations. Our hotel is designed for guests staying a week or more at a time, who prefer a home-like living experience and they bring their own personal items. So we certainly understand why you may have found our amenities a bit different than traditional hotels. But, we are happy to provided kitchenware and other in-room amenities. All these items are available at front desk. If we did not communicat... read more
Frequently asked questions about Extended Stay America - Kansas City - South
How is Extended Stay America - Kansas City - South rated?
Extended Stay America - Kansas City - South has a 4 star rating with 1,084 reviews.
When is Extended Stay America - Kansas City - South open?
Extended Stay America - Kansas City - South is open now. It will close tomorrow at 12:00 a.m.