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Extended Stay America - Kansas City - South
- Hotels
- Kansas City, MO
About this business
Location details
550 E. 105th St., Kansas City, MO, 64131, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Predictable, cheap stay Front desk staff friendly, but housekeeping staff nowhere to be found. No toiletries in room and bed not properly made.
Business response:
Thank you for staying with us. We are glad to read you had an overall pleasant time with us and that you liked our affordable rates. That being said, we are sorry for the inconvenience you experienced while you were here. We have shared your feedback with our housekeeping team in an effort to improve moving forward. We hope you will give us another chance so we can serve you much better. Sincerely, Hotel Management
Nice and convenient. I thought the staff was nice. But in the morning they were talking so loud...about negative things. I'm trying to have my coffee and start my day off right. I don't want to hear that. But the little Asian lady was cleaning away and making it nice for all of us.
Business response:
Thank you for being our guest at Extended Stay America. We are pleased you had an overall enjoyable stay with us, but w are sorry for the inconvenience you experienced while here. We have shared your concern with my team to ensure this does not happen again. It was good to have you here, and we hope to welcome you back soon. Sincerely, Hotel Management
Business response:
Christina, thank you for staying with us and taking the time to share your rating. Our goal is to maintain the highest standards, and we apologize for falling short of this. We hope to have the opportunity to make your next visit perfect in every respect. Sincerely, Hotel Management
We enjoyed our stay here. The only thing I would say irritated me, was the fact when someone would leave their room, the doors would slam shut. So we heard that throughout the night. The front desk clerks were nice and handled themselves in professional way. When the hotel overbooked one of my family members room. The staff helped my cousin find another hotel with the same price as his room would of been with them. We would definitely tell other family members about this hotel and I will be staying here for future visits to ... read more
Business response:
Thanks for choosing to stay at Extended Stay America. We are pleased to know you stay with us was comfortable and that you were impressed with the top-notch service provided by our Front Desk staff. That being said, we regret the inconvenience you had. We are glad this didn’t overshadow your otherwise great stay and that you will choose us again in the future. Sincerely, Hotel Management
Ok Yep it's awesome,,!!!!!!!!!!!!!! With a capital a for wth
Business response:
Thank you for taking the time to share your feedback. We are pleased you were satisfied with your stay with us. It was a pleasure to have you as our guest, and we hope to be your hotel of choice next time you are in this area. Sincerely, Hotel Management
Good motel near interstate I was here on business. We all slept good. Nice and quiet peaceful neighborhood. Maybe next time we can stay longer.
Business response:
Thank you for being our guest. We are pleased to know your stay with us was comfortable and that you liked our convenient location. It was good to have you here, and we hope to welcome you back soon. Sincerely, Hotel Management
You need ask for equipment, such as trash bin, coffee machine, after move in. I do expect these should be in the room before I checked in.
Business response:
Thank you for choosing to stay at our hotel. It’s good to know you had a pleasant visit. However, we apologize our hotel and amenities were not to your expectations. Our hotel is designed for guests staying a week or more at a time, who prefer a home-like living experience. So we certainly understand why you may have found our amenities a bit different than traditional hotels. Regardless of the length of stay, our goal is to provide a clean, comfortable and well-maintained hotel with a friendly staff at a good value. Thanks ... read more
Was a much cleaner and satisfying stay than the location on Frontage. I was satisfied by the friendly staff.
Business response:
Oliver, thank you for selecting Extended Stay America for your visit and for sharing your comments. Our team was so pleased to learn you enjoyed your stay, found your suite comfortable and the staff friendly and professional. We look forward to seeing you again in the future! Sincerely, Hotel Management
Filthy, but friendly staff First room was filthy, only one pillow, and smelled of weed. Heat was set at 82, so it was a sauna. And then the door would not latch. So I had to be moved to another room. And all that was available was a king bed, when I had reserved a queen bed. So they tried to upcharge me! Once I explained to the front desk manager, he quickly changed the price back. I am not one usually to complain, but this could have been a lot cleaner of a place with just a little more TLC
Business response:
Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We will take the necessary actions to ensure these issues are properly addressed. Hotel Management
Frequently asked questions about Extended Stay America - Kansas City - South
How is Extended Stay America - Kansas City - South rated?
Extended Stay America - Kansas City - South has a 2.8 star rating with 2,221 reviews.
When is Extended Stay America - Kansas City - South open?
Extended Stay America - Kansas City - South is open now. It will close tomorrow at 12:00 a.m.